Customer Care Expert - Banking & Tech Support (Onsite, Shifts)

Teleperformance; Philippines; On-site; PHP 147,000 - 246,000; Full time

Benefits offered by this job

Salary up to 22K monthly

HMO

Career growth

Professional skills development

Job summary

Teleperformance in the Philippines is seeking a motivated customer service specialist to assist clients with account inquiries, billing concerns, and product information. You will handle online banking queries and general financial service questions with a focus on accurate, timely resolutions.

Onsite shifts are required, and the role offers a path for growth and professional development in a fast-paced contact center environment.

Qualifications

• Minimum 6 months of call center experience.
• High School or Senior High School graduate.

Responsibilities

• Provide excellent customer support by assisting customers with inquiries, billing, online banking, and product information.
• Aim for accurate resolutions while maintaining professional customer experience and upsell opportunities.

Skills

Call center experience

Education

High School / Senior High School

Job description

Teleperformance in the Philippines is seeking a motivated customer service specialist to assist clients with account inquiries, billing concerns, and product information. You will handle online banking queries and general financial service questions with a focus on accurate, timely resolutions.

Onsite shifts are required, and the role offers a path for growth and professional development in a fast-paced contact center environment.