Retail Account Agent - Onsite Cebu Customer Care & Growth

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Competitive pay and incentives

Opportunities for career growth

Paid training from Day 1

Supportive work environment

Job summary

A leading BPO company in Cebu City is seeking Retail Account Agents to manage customer inquiries and assist with product purchases. This role offers a competitive salary, performance incentives, and paid training. Candidates should be detail-oriented high school graduates with strong customer service skills. A supportive and team-oriented environment is provided for career growth opportunities. Interested applicants can apply now and start their journey in the retail account management sector.

Qualifications

• Must be a High School or Senior High School graduate, a College degree is preferred.
• Customer-focused with a detail-oriented mindset.
• Basic computer and multitasking skills are essential.
• Willingness to work onsite in Cebu City.

Responsibilities

• Manage retail client accounts and address customer inquiries.
• Provide product and pricing information to customers.
• Assist customers with orders, returns, and exchanges.
• Maintain accurate records of transactions.
• Meet quality and customer satisfaction standards.

Skills

Customer-focused

Detail-oriented

Basic computer skills

Multitasking skills

Education

High School or Senior High School graduate (College preferred)

Job description

A leading BPO company in Cebu City is seeking Retail Account Agents to manage customer inquiries and assist with product purchases. This role offers a competitive salary, performance incentives, and paid training. Candidates should be detail-oriented high school graduates with strong customer service skills. A supportive and team-oriented environment is provided for career growth opportunities. Interested applicants can apply now and start their journey in the retail account management sector.