Retail Account Care Specialist

Telesys BPO; Muntinlupa; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

Health and dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and inclusive workplace

Job summary

A leading BPO company in Metro Manila is seeking dedicated individuals for the role of Retail Account Agent. You will be responsible for being the first point of contact for customers, addressing inquiries, and providing exceptional service. The position offers a competitive salary with performance incentives, HMO and dental benefits, as well as opportunities for promotion. Ideal candidates are high school graduates with strong communication skills, and are open to work in a fast-paced environment, including shifting schedules.

Qualifications

• Open to applicants with or without BPO experience.
• Amenable to work shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills (written and verbal)

Customer service experience

Ability to work in a fast-paced environment

Education

High School graduate

College level or degree

Job description

A leading BPO company in Metro Manila is seeking dedicated individuals for the role of Retail Account Agent. You will be responsible for being the first point of contact for customers, addressing inquiries, and providing exceptional service. The position offers a competitive salary with performance incentives, HMO and dental benefits, as well as opportunities for promotion. Ideal candidates are high school graduates with strong communication skills, and are open to work in a fast-paced environment, including shifting schedules.