Restaurant Supervisor

Sala Thai Kitchen Opc; Batan; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Profit Sharing

Job summary

Sala Thai Kitchen Opc in San Juan, Philippines, is seeking a Restaurant Supervisor on-site with 3-5 years of experience to oversee staff, ensure high-quality service, and manage costs. The role requires hands-on leadership, strong customer service, and F&B knowledge.

A relevant degree is preferred, and the candidate must thrive in a fast-paced environment. The position involves staff hiring, training, scheduling, hygiene inspections, supplier relations, and customer satisfaction efforts to

Qualifications

• Proven work experience as Restaurant Supervisor or similar.
• Strong customer service experience in a supervisory role.
• Extensive food and beverage knowledge with ability to recall ingredients and dishes.
• Strong leadership, motivational and people skills.
• Ability to work in a fast-paced environment.
• Bachelor's degree in Business Administration/Hospitality Management/HRM or equivalent.

Responsibilities

• Supervise restaurant staff and manage daily operations.
• Expedite orders and ensure timely service.
• Maintain good relationships with suppliers and monitor costs.
• Screen, interview, hire, and train staff; manage schedules.
• Conduct regular kitchen inspections for hygiene and safety.
• Oversee food preparation, presentation, and storage to meet health standards.
• Check in with diners about quality of food and service.
• Monitor inventory and stock levels of supplies.
• Review customer feedback to improve service; resolve complaints.

Skills

Restaurant supervision

Customer service

F&B knowledge

Leadership

Staff training

Fast-paced work

Education

Bachelor's degree in Business Administration/Hospitality Management/HRM

Job description

On-site - San Juan 3-5 Yrs Exp High/Senior High School Full-time

Job Description

Others

• Profit Sharing

Restaurant Supervisor responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant's cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Qualifications:

• Proven work experience as a Restaurant Supervisor, Restaurant Assistant Manager, Hospitality Supervisoror similar role
• Proven customer service experience as a supervisor
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Ability to work in a fast-paced environment
• Bachelor's degree in Business Administration/Hospitality Management/HRM, and the like

Operations Management Restaurant Management Cost Management Interpersonal Skills Strong Work Ethic

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