Restaurant/Store Supervisor (SM Bicutan

Zark's Food Ventures Corp.; Taguig; On-site; PHP 350,000 - 520,000; Full time

Job summary

Zark's Food Ventures Corp. in Metro Manila seeks an experienced Branch Manager to lead daily operations and drive the attainment of branch targets and sales.

You will oversee staff, ensure kitchen standards, monitor inventories, and maintain high service quality to maximize guest satisfaction; strong leadership and analytical skills required.

Qualifications

• Candidate must be a college graduate of any Business or Hospitality course or equivalent.
• At least two (2) years of experience in handling one branch/ establishment.
• Adept in preparing duty and time schedules of personnel.
• Able to conduct proper and accurate inventories.
• Knowledgeable in POS and computer-generated reporting.
• Has analytical knowledge based on profits and losses report.

Responsibilities

• Acts as the leader of the branch and responsible for the attainment of overall branch targets and sales
• Ensures that department goals are communicated, understood, and implemented in the branch
• Ensures proper kitchen standards are followed
• Manages the day-to-day activities of the staff and personnel and the overall operations for the efficient and timely delivery of services
• Maintains effective control, supervision, and high service standards by coordinating tasks and work and ensuring that staff have the necessary resources to effectively perform their jobs
• Ensures maximum satisfaction from the guests and handles complaints
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
• Forecasts proper orders and maintains the sanitary conditions of the kitchen

Skills

Customer-Centric

Integrity

Pro-active

Adaptable

Leadership

Sales mindset

Communication

Team management

Neat & Groomed

Education

College graduate in Business/Hospitality

Tools

POS systems

Inventory & reporting tools

MS Office/Excel

Job description

• Customer-Centric


• Works with Integrity


• Respectful and Compassionate to customers and co-workers


• Excellence driven


• Pro-active


• Adaptable with changes


• Committed to excellence


• Fun & Energetic


• Positive and Good Natured


• Neat and Well Groomed


• Confident


• Innovativeness


• Fairness in judgment and treatment of others


• Acts as the leader of the branch and responsible for the attainment of overall branch targets and sales


• Ensures that department goals are communicated, understood, and implemented in the branch


• Ensures proper kitchen standards are followed


• Manages the day-to-day activities of the staff and personnel and the overall operations for the efficient and timely delivery of services


• Maintains effective control, supervision, and high service standards by coordinating tasks and work and ensuring that staff have the necessary resources to effectively perform their jobs


• Ensures maximum satisfaction from the guests and handles complaints


• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs


• Forecasts proper orders and maintains the sanitary conditions of the kitchen

Required Education, Skills, and Qualifications

• Candidate must be a college graduate of any Business and Hospitality course or equivalent


• At least two (2) years of experience in handling one branch/ establishment


• Adept in the preparation of duty and time schedule of personnel


• Able to conduct proper and accurate inventories


• Knowledgeable in POS and computer-generated reporting


• Has analytical knowledge based on profits and losses report