Store Supervisor (Recto)

Zark's Food Ventures Corp.; Manila; On-site; PHP 446,000 - 781,000; Full time

Job summary

Zark's Food Ventures Corp. is seeking a Branch Manager in Manila to lead daily branch operations and drive sales with a strong customer focus. You will oversee service delivery, maintain kitchen standards, and coordinate staff schedules and inventories to ensure smooth guest experiences.

Requirements include a college degree in Business or Hospitality and at least 2 years’ branch experience, plus proficiency in POS systems and P&L analysis. Join a dynamic team and contribute to branch success.

Qualifications

• Candidate must be a college graduate of any Business and Hospitality course or equivalent.
• At least two (2) years of experience in handling one branch/ establishment.
• Adept in the preparation of duty and time schedule of personnel.
• Able to conduct proper and accurate inventories.
• Knowledgeable in POS and computer-generated reporting.
• Has analytical knowledge based on profits and losses report.

Responsibilities

• Acts as the leader of the branch and responsible for the attainment of overall branch targets and sales.
• Ensures that department goals are communicated, understood, and implemented in the branch.
• Ensures proper kitchen standards are followed.
• Manages the day-to-day activities of the staff and personnel and the overall operations for the efficient and timely delivery of services.
• Maintains effective control, supervision, and high service standards by coordinating tasks and work and ensuring that staff have the necessary resources to effectively perform their jobs.
• Ensures maximum satisfaction from the guests and handles complaints.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Forecasts proper orders and maintains the sanitary conditions of the kitchen.

Skills

Customer-centric

Leadership

Staff management

Inventory control

POS reporting

Analytical skills

Time management

Communication

Education

College graduate in Business or Hospitality

Tools

POS system

Job description

• Customer-Centric
• Works with Integrity
• Respectful and Compassionate to customers and co-workers
• Excellence driven
• Pro-active
• Adaptable with changes
• Committed to excellence
• Fun & Energetic
• Positive and Good Natured
• Neat and Well Groomed
• Confident
• Innovativeness
• Fairness in judgment and treatment of others
• Acts as the leader of the branch and responsible for the attainment of overall branch targets and sales
• Ensures that department goals are communicated, understood, and implemented in the branch
• Ensures proper kitchen standards are followed
• Manages the day-to-day activities of the staff and personnel and the overall operations for the efficient and timely delivery of services
• Maintains effective control, supervision, and high service standards by coordinating tasks and work and ensuring that staff have the necessary resources to effectively perform their jobs
• Ensures maximum satisfaction from the guests and handles complaints
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
• Forecasts proper orders and maintains the sanitary conditions of the kitchen

Required Education, Skills, and Qualifications

• Candidate must be a college graduate of any Business and Hospitality course or equivalent
• At least two (2) years of experience in handling one branch/ establishment
• Adept in the preparation of duty and time schedule of personnel
• Able to conduct proper and accurate inventories
• Knowledgeable in POS and computer-generated reporting
• Has analytical knowledge based on profits and losses report