Store Supervisor (Sto. Tomas)

Zark's Food Ventures Corp.; Santo Tomas; On-site; PHP 300,000 - 460,000; Full time

Job summary

Zark's Food Ventures Corp. is seeking a Branch Manager in our Batangas/Santo Tomas area to lead daily operations and drive branch sales. You will ensure service standards, kitchen quality, and staff performance while coordinating inventories and scheduling.

The role requires a college degree in Business or Hospitality, plus at least two years of branch leadership experience. Proactive leadership and strong analytical skills are essential for success.

Qualifications

• Candidate must be a college graduate of Business or Hospitality.
• At least two years of experience managing one branch/establishment.
• Able to schedule personnel and conduct inventories.
• Knowledgeable in POS and computer-generated reporting.
• Has analytical knowledge based on profits and losses reports.

Responsibilities

• Lead the branch and drive attainment of overall branch targets and sales.
• Communicate and implement department goals in the branch.
• Ensure proper kitchen standards are followed.
• Oversee day-to-day staff operations and branch activities.
• Maintain supervision and service standards; provide resources for staff.
• Achieve guest satisfaction and handle complaints effectively.
• Document and communicate actions, irregularities, and needs.
• Forecast orders and maintain sanitary kitchen conditions.

Skills

Staff scheduling

Inventory management

POS systems

Financial reporting

Analytical mindset

Leadership

Customer service

Education

Bachelor-like degree in Business or Hospitality

Tools

POS software

Job description

• Customer-Centric

• Works with Integrity

• Respectful and Compassionate to customers and co-workers

• Excellence driven

• Pro-active

• Adaptable with changes

• Committed to excellence

• Fun & Energetic

• Positive and Good Natured

• Neat and Well Groomed

• Confident

• Innovativeness

• Fairness in judgment and treatment of others

• Acts as the leader of the branch and responsible for the attainment of overall branch targets and sales

• Ensures that department goals are communicated, understood, and implemented in the branch

• Ensures proper kitchen standards are followed

• Manages the day-to-day activities of the staff and personnel and the overall operations for the efficient and timely delivery of services

• Maintains effective control, supervision, and high service standards by coordinating tasks and work and ensuring that staff have the necessary resources to effectively perform their jobs

• Ensures maximum satisfaction from the guests and handles complaints

• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs

• Forecasts proper orders and maintains the sanitary conditions of the kitchen

Required Education, Skills, and Qualifications

• Candidate must be a college graduate of any Business and Hospitality course or equivalent

• At least two (2) years of experience in handling one branch/ establishment

• Adept in the preparation of duty and time schedule of personnel

• Able to conduct proper and accurate inventories

• Knowledgeable in POS and computer-generated reporting

• Has analytical knowledge based on profits and losses report