Restaurant Partnerships Manager

Delivery Hero; Pateros; On-site; PHP 400,000 - 600,000; Full time

Job summary

Delivery Hero, including its foodpanda brand, is seeking an Account/Partnership Manager to strengthen relationships with restaurant partners in the Metro Manila area. You will negotiate terms, implement growth initiatives, and guide aftersales improvements to boost orders and customer satisfaction.

You will engage restaurant managers, promote backlinks or splash pages for online orders, and drive exclusive deals while ensuring high service standards across the partner network.

Qualifications

• Bachelor’s degree is required.
• 1–3 years lead or account management experience preferred in food & beverages.
• Excellent interpersonal and negotiation skills.
• Strong communication skills both in person and verbally.
• Ability to contact and persuade restaurants; perseverance in follow-up.

Responsibilities

• Manage and enhance the relationship with partner restaurant chains through regular, personal contact with the restaurant manager.
• Renegotiate contract conditions such as commission rate or minimum basket size with the restaurant manager.
• Convince restaurant managers to implement backlinks or splash pages to drive orders.
• Design and improve the aftersales process by streamlining operations and the CRM system.
• Find and recruit top partner restaurants for the corporate menu booklet and monitor order evolution and customer experience after integration.
• Negotiate exclusive deals to increase orders while safeguarding relationship quality with partners.
• Ensure partner restaurants maintain high customer experience and brief them on possible improvements.

Skills

Relationship management

Negotiation

Communication

Account management

Sales mindset

Education

Bachelor’s degree

Tools

CRM system

Job description

Delivery Hero, including its foodpanda brand, is seeking an Account/Partnership Manager to strengthen relationships with restaurant partners in the Metro Manila area. You will negotiate terms, implement growth initiatives, and guide aftersales improvements to boost orders and customer satisfaction.

You will engage restaurant managers, promote backlinks or splash pages for online orders, and drive exclusive deals while ensuring high service standards across the partner network.