Restaurant Operations Supervisor — Guest Experience

Natural9 Corporation; Tacloban; On-site; PHP 360,000 - 480,000; Full time

Job summary

Natural9 Corporation in Tacloban is seeking a Restaurant Supervisor to lead daily food and beverage operations, uphold service standards, and ensure guest satisfaction. The role requires 2–3 years in restaurant or F&B, with at least 1 year in supervision, and a bachelor's degree in a related field.

The successful candidate will manage staff, training, and performance, ensure food safety compliance, and maintain professional appearance while working shifts, weekends, and holidays as needed.

Qualifications

• Bachelor's degree in Hospitality Management, Hotel and Restaurant Management, Tourism, Business Administration, or a related field is preferred.
• At least 2-3 years of experience in restaurant or food and beverage operations, with 1 year in a supervisory role.
• Strong knowledge of restaurant operations, service standards, and guest relations.
• Familiarity with food safety, sanitation, and HACCP standards.
• Experience in staff supervision, scheduling, training, and performance monitoring.
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and conflict-resolution abilities.
• Proficient in POS systems, cash handling procedures, and basic inventory control.
• Ability to work under pressure in a fast-paced hospitality environment.
• Willing to work on shifting schedules, weekends, holidays, and extended hours when needed.
• Professional appearance and grooming in accordance with hotel standards.

Skills

Leadership

Communication

Interpersonal skills

Problem-solving

Conflict resolution

Food safety

HACCP

POS systems

Cash handling

Inventory control

Shift work

Guest relations

Education

Bachelor's degree in Hospitality/related field

Job description

Natural9 Corporation in Tacloban is seeking a Restaurant Supervisor to lead daily food and beverage operations, uphold service standards, and ensure guest satisfaction. The role requires 2–3 years in restaurant or F&B, with at least 1 year in supervision, and a bachelor's degree in a related field.

The successful candidate will manage staff, training, and performance, ensure food safety compliance, and maintain professional appearance while working shifts, weekends, and holidays as needed.