Restaurant Operations Lead: Customer Focus & Team Growth

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 334,800 - 669,600; Full time

Job summary

An established recruitment service provider in Metro Manila, Philippines, is seeking an experienced Restaurant Manager. The role involves overseeing daily restaurant operations, managing staff, and ensuring high-quality service and customer satisfaction. Candidates must have a Bachelor's degree in Hospitality Management and 1–3 years of experience in restaurant management. This position requires strong leadership skills and the ability to work in a fast-paced environment.

Qualifications

• 1–3 years of experience in restaurant management.
• Ability to multitask and manage a diverse team of employees.
• Strong leadership abilities and customer-oriented mindset.

Responsibilities

• Oversee daily restaurant operations to ensure efficiency and quality service.
• Manage staff, including training, scheduling, and performance evaluations.
• Implement and maintain quality control standards to ensure customer satisfaction.
• Handle customer complaints and feedback to improve services.
• Assist in inventory management and ordering supplies as needed.

Skills

Strong restaurant management skills

Quality control

Effective communication

Interpersonal skills

Education

Bachelor’s degree in Hospitality Management or related field

Job description

An established recruitment service provider in Metro Manila, Philippines, is seeking an experienced Restaurant Manager. The role involves overseeing daily restaurant operations, managing staff, and ensuring high-quality service and customer satisfaction. Candidates must have a Bachelor's degree in Hospitality Management and 1–3 years of experience in restaurant management. This position requires strong leadership skills and the ability to work in a fast-paced environment.