Restaurant Operations & Guest Experience Manager

My Happy Concept Group; Philippines; On-site; PHP 260,000 - 420,000; Full time

Job summary

My Happy Concept Group is seeking a Restaurant Manager to oversee daily restaurant operations, ensuring smooth service, high standards of food quality and safety, and strong guest experiences. You will lead staff, manage schedules, monitor inventory, and collaborate with suppliers.

You will monitor financial performance, control labor costs, and uphold service standards through coaching and training. A pleasing personality and strong problem-solving skills are valued to maintain a productive

Qualifications

Responsibilities

• Oversee daily restaurant operations to ensure smooth, efficient service.
• Maintain compliance with food safety, sanitation, and health regulations.
• Monitor inventory levels; order food, beverages, and supplies as needed.
• Ensure all equipment is properly maintained and functioning.
• Train, schedule, and supervise restaurant staff.
• Conduct performance evaluations and provide coaching for improvement.
• Foster a positive and productive team environment.
• Handle staff conflict issues.
• Ensure excellent guest experiences and resolve customer complaints promptly.
• Monitor service quality and dining ambience.
• Implement customer service standards and training.
• With a pleasing personality.
• Manage budgets, labor costs, and operational expenses.

Job description

My Happy Concept Group is seeking a Restaurant Manager to oversee daily restaurant operations, ensuring smooth service, high standards of food quality and safety, and strong guest experiences. You will lead staff, manage schedules, monitor inventory, and collaborate with suppliers.

You will monitor financial performance, control labor costs, and uphold service standards through coaching and training. A pleasing personality and strong problem-solving skills are valued to maintain a productive