Restaurant Operations Leader—Guest Experience

Human Persona HR Management Service, Inc.; Las Piñas; On-site; PHP 334,800 - 558,000; Full time

Job summary

A reputable HR management service is seeking a Restaurant Manager to oversee daily operations and ensure high standards of service and guest satisfaction. The ideal candidate will manage staff schedules, implement strategies for customer experience enhancement, and ensure compliance with health regulations. Exceptional leadership and communication skills are essential, as is the ability to work in a fast-paced environment. This role offers a chance to impact service quality in the restaurant industry.

Qualifications

• Proven experience as a Restaurant Manager or in other managerial roles within the hospitality industry.
• Strong knowledge of food and beverage management.
• Ability to create and implement effective operational procedures.
• Must be comfortable working in a fast-paced environment and on weekends or holidays.
• Excellent leadership, communication, and interpersonal skills, with a passion for customer service.

Responsibilities

• Oversee daily restaurant operations ensuring a high standard of service.
• Manage staff schedules, training, and performance evaluations.
• Develop and implement strategies to enhance customer satisfaction and dining experience.
• Maintain inventory and order supplies to ensure smooth service delivery.
• Ensure compliance with health and safety regulations while maintaining quality control.

Skills

Quality Control

Operations Management

Computer Literacy

English Language

Written and Verbal Communication

Documentation

Inventory Management

Job description

A reputable HR management service is seeking a Restaurant Manager to oversee daily operations and ensure high standards of service and guest satisfaction. The ideal candidate will manage staff schedules, implement strategies for customer experience enhancement, and ensure compliance with health regulations. Exceptional leadership and communication skills are essential, as is the ability to work in a fast-paced environment. This role offers a chance to impact service quality in the restaurant industry.