Restaurant Operations Leader: Guest Experience & Team Growth

SLF Management Resources, Inc.; Bulacan; On-site; PHP 335,000 - 670,000; Full time

Job summary

SLF Management Resources, Inc. is seeking an experienced Restaurant Manager to oversee daily operations, lead a dedicated team, and ensure exceptional customer experiences.

The role emphasizes maintaining high standards of food quality, safety, and service while driving profitability and strong staff performance. You will recruit, train, schedule and monitor staff, enforce health regulations, and report on sales and operational issues to head office.

Qualifications

• Proven experience of 3+ years in restaurant management.
• Strong leadership and team management abilities.
• Excellent knowledge of food safety and hygiene standards.
• Experience in budgeting, cost control and achieving financial targets.
• Outstanding customer service and communication skills.

Responsibilities

• Oversee daily restaurant operations, including opening/closing, inventory, and cash handling.
• Lead, train, supervise and motivate staff to deliver exceptional service.
• Ensure compliance with health, safety and food hygiene regulations.
• Monitor food quality, portion control and presentation.
• Manage budgets, control costs and drive profitability.
• Address customer inquiries and resolve complaints professionally.
• Recruit, interview and onboard new team members and conduct performance reviews.
• Maintain communication with head office and report on sales and staffing.

Skills

Leadership

Customer service

Food safety

Budgeting

Communication

Time management

Staff scheduling

Problem solving

Education

3+ years restaurant management experience

Tools

POS system

Job description

SLF Management Resources, Inc. is seeking an experienced Restaurant Manager to oversee daily operations, lead a dedicated team, and ensure exceptional customer experiences.

The role emphasizes maintaining high standards of food quality, safety, and service while driving profitability and strong staff performance. You will recruit, train, schedule and monitor staff, enforce health regulations, and report on sales and operational issues to head office.