Restaurant Manager

JBSY Food & Beverages; Metro Manila; On-site; PHP 446,000 - 893,000; Full time

Job summary

JBSY Food & Beverages is seeking a Restaurant Manager to oversee daily operations, maintain service standards, and ensure food quality in a fast-paced environment. You will manage costs, lead front- and back-of-house teams, and drive continuous improvement while ensuring health and safety regulations are met.

The role requires strong leadership, budgeting acumen, and excellent communication in English and Filipino, with flexibility to work evenings, weekends, and holidays.

Qualifications

• Minimum 2-3 years of proven management experience in a restaurant or hospitality establishment.
• Strong leadership and team management skills.
• Excellent knowledge of food safety, health and hygiene regulations relevant to the Philippines.
• Proficiency in restaurant management software and POS systems.
• Strong financial acumen with budgeting, cost control and P&L management.
• Exceptional customer service skills with the ability to resolve conflicts diplomatically.
• Excellent communication and interpersonal skills in English and Filipino.
• Problem-solving mindset with a focus on continuous improvement and operational excellence.
• Flexibility to work varying shifts including evenings, weekends and public holidays.
• Preferred: experience in fine dining or high-volume restaurant environments, knowledge of food and beverage operations, and prior experience managing diverse teams

Responsibilities

• Oversee all aspects of daily restaurant operations, including front-of-house and back-of-house activities
• Maintain and uphold service standards, menu consistency, and food quality in accordance with company policies and procedures
• Monitor and control costs, including food, beverage, labor and operational expenses, whilst maximizing profitability
• Ensure compliance with health, safety, hygiene and food preparation regulations at all times
• Create and maintain a positive customer experience by responding to guest feedback and resolving any complaints professionally and promptly
• Manage inventory, ordering and stock rotation to minimize waste and maintain optimal stock levels
• Conduct regular staff meetings, training sessions and performance reviews to drive continuous improvement
• Implement and monitor marketing initiatives and promotional activities to drive customer traffic and revenue growth
• Prepare and analyze financial reports, budgets and performance metrics to support business objectives
• Liaise with head office, suppliers and external partners to ensure seamless operations

Skills

Leadership

Team management

Customer service

Communication (English/Filipino)

Problem solving

Shift flexibility

Food safety knowledge

Budgeting & cost control

P&L management

Operational excellence

Tools

POS systems

Restaurant management software

Inventory management software

Job description

Responsibilities:

• Oversee all aspects of daily restaurant operations, including front-of-house and back-of-house activities

• Maintain and uphold service standards, menu consistency, and food quality in accordance with company policies and procedures

• Monitor and control costs, including food, beverage, labor and operational expenses, whilst maximizing profitability

• Ensure compliance with health, safety, hygiene and food preparation regulations at all times

• Create and maintain a positive customer experience by responding to guest feedback and resolving any complaints professionally and promptly

• Manage inventory, ordering and stock rotation to minimize waste and maintain optimal stock levels

• Conduct regular staff meetings, training sessions and performance reviews to drive continuous improvement

• Implement and monitor marketing initiatives and promotional activities to drive customer traffic and revenue growth

• Prepare and analyze financial reports, budgets and performance metrics to support business objectives

• Liaise with head office, suppliers and external partners to ensure seamless operations

What we’re looking for

• Minimum 2-3 years of proven management experience in a restaurant or hospitality establishment

• Strong leadership and team management skills with the ability to motivate and develop staff

• Excellent knowledge of food safety, health and hygiene regulations relevant to the Philippines

• Proficiency in restaurant management software and point-of-sale (POS) systems

• Strong financial acumen with experience in budgeting, cost control and P&L management

• Exceptional customer service skills with the ability to resolve conflicts diplomatically

• Excellent communication and interpersonal skills in both English and Filipino

• Problem-solving mindset with a focus on continuous improvement and operational excellence

• Flexibility to work varying shifts including evenings, weekends and public holidays as required

• Preferred: experience in fine dining or high-volume restaurant environments, knowledge of food and beverage operations, and prior experience managing diverse teams