Restaurant Manager

JBSY Food & Beverages; Manila; On-site; PHP 781,000 - 1,228,000; Full time

Job summary

JBSY Food & Beverages is seeking an experienced restaurant manager to oversee daily operations in Manila. You will lead front-of-house and back-of-house teams, uphold service standards, and ensure food quality aligns with company policies.

The role emphasizes cost control, inventory management, and staff performance through regular reviews and training. Ideal candidates bring 2–3 years of management in hospitality, strong leadership, bilingual communication (English/Filipino), and a track record

Qualifications

• Minimum 2-3 years of proven management experience in a restaurant or hospitality establishment
• Strong leadership and team management skills
• Excellent knowledge of food safety, health and hygiene regulations relevant to the Philippines
• Proficiency in restaurant management software and POS systems
• Strong financial acumen with budgeting, cost control and P&L management
• Exceptional customer service skills with the ability to resolve conflicts diplomatically
• Excellent communication and interpersonal skills in English and Filipino
• Problem-solving mindset with a focus on continuous improvement and operational excellence
• Flexibility to work evenings, weekends and public holidays as required
• Experience in fine dining or high-volume environments is preferred and managing diverse teams

Responsibilities

• Oversee all aspects of daily restaurant operations (FOH and BOH)
• Maintain service standards, menu consistency, and food quality per company policies
• Monitor and control costs including food, beverage, labor, and expenses to maximize profitability
• Ensure compliance with health, safety, hygiene and food preparation regulations
• Create and maintain a positive customer experience by addressing guest feedback and resolving complaints
• Manage inventory, ordering and stock rotation to minimize waste
• Conduct regular staff meetings, training, and performance reviews for continuous improvement
• Implement and monitor marketing initiatives and promotions to drive traffic and revenue
• Prepare and analyze financial reports, budgets and performance metrics
• Liaise with head office, suppliers and external partners for seamless operations

Skills

Leadership

Communication

Customer service

Bilingual English/Filipino

Financial acumen

Problem-solving

Flexibility

Tools

Restaurant management software

POS systems

Job description

Responsibilities:

• Oversee all aspects of daily restaurant operations, including front-of-house and back-of-house activities

• Maintain and uphold service standards, menu consistency, and food quality in accordance with company policies and procedures

• Monitor and control costs, including food, beverage, labor and operational expenses, whilst maximizing profitability

• Ensure compliance with health, safety, hygiene and food preparation regulations at all times

• Create and maintain a positive customer experience by responding to guest feedback and resolving any complaints professionally and promptly

• Manage inventory, ordering and stock rotation to minimize waste and maintain optimal stock levels

• Conduct regular staff meetings, training sessions and performance reviews to drive continuous improvement

• Implement and monitor marketing initiatives and promotional activities to drive customer traffic and revenue growth

• Prepare and analyze financial reports, budgets and performance metrics to support business objectives

• Liaise with head office, suppliers and external partners to ensure seamless operations

What we’re looking for

• Minimum 2-3 years of proven management experience in a restaurant or hospitality establishment

• Strong leadership and team management skills with the ability to motivate and develop staff

• Excellent knowledge of food safety, health and hygiene regulations relevant to the Philippines

• Proficiency in restaurant management software and point-of-sale (POS) systems

• Strong financial acumen with experience in budgeting, cost control and P&L management

• Exceptional customer service skills with the ability to resolve conflicts diplomatically

• Excellent communication and interpersonal skills in both English and Filipino

• Problem-solving mindset with a focus on continuous improvement and operational excellence

• Flexibility to work varying shifts including evenings, weekends and public holidays as required

• Preferred: experience in fine dining or high-volume restaurant environments, knowledge of food and beverage operations, and prior experience managing diverse teams