Restaurant Manager / Management Trainee

Nan Tian Group Ltd., Inc.; Manila; On-site; PHP 480,000 - 600,000; Full time

Job summary

Nan Tian Group Ltd., Inc. is seeking a Restaurant Manager/Management Trainee to lead operations across assigned store locations in Manila. You will oversee service standards, food quality, cost control, and guest satisfaction while guiding teams to achieve business targets.

The role requires strategic oversight, data-driven decision making, and collaboration with HR, supply chain, and finance to optimize profitability and brand consistency across venues.

Qualifications

• Bachelor’s Degree in Business Administration, Hospitality Management, or related field.
• 3–5 years managing restaurant chains or multi-unit operations; 1–3 years in a senior leadership role.
• Proficient in P&L, budgeting, and performance reporting; food and labor costing.
• Strong expertise in restaurant operations, cost control, supply chain, and customer service systems.
• Demonstrated leadership with communication, analytical, and strategic thinking skills.
• Familiarity with Philippine restaurant market, regulation, and consumer behavior is a plus.
• Willingness to travel periodically across assigned stores.

Responsibilities

• Analyze sales trends and costs; Initiate actions to protect margins and optimize returns.
• Oversee daily operations of assigned restaurant; ensure standardized, efficient execution.
• Set annual and quarterly targets including revenue growth and KPIs.
• Ensure consistent service standards, food quality, and brand experience.
• Lead, mentor, and evaluate operations teams with KPI frameworks.
• Oversee cost control across labor, food, utilities, and expenses.
• Collaborate with Supply Chain, Procurement, and Finance to optimize sourcing and inventory.
• Drive guest experience excellence and manage complaint resolution.

Skills

Leadership

Financial management

KPI frameworks

Communication

Analytical thinking

Strategic thinking

Multitasking

Presentation skills

People management

Travel readiness

Education

Bachelor's Degree in Business Administration or Hospitality Management

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Position Title: Restaurant Manager/ Management Trainee

Department: Operations

Reports To: Area Manage

Work Location:

Gateway Mall 2 Cubao, Lucky Chinatown Binondo Manila, BGC Taguig

Role Impact on Revenue & Guest Experience:

The Restaurant Manager/ Assistant Restaurant Manager/ Management Trainee is a operational leadership role accountable for the end-to-end performance, profitability, and brand consistency of assigned restaurant branches. This position directly impacts revenue growth, cost efficiency, guest experience, and brand competitiveness through disciplined execution, data-driven decision-making, and strategic oversight.

The role serves as a critical link between executive leadership and store-level operations, ensuring that strategic objectives are translated into measurable financial results, operational excellence, and sustainable brand growth.

Key Responsibilities:

Profitability and Sales Building

• Analyze sales trends, cost structures, and operational performance; initiate corrective actions to protect margins and optimize returns.
• Knows how to do Profit & Loss (P&L) to oversee the daily and periodic operations of assigned restaurant, ensuring standardized, efficient, and compliant execution across locations.
• Set, implement, and take full accountability for annual and quarterly business targets, including revenue growth, profitability, customer satisfaction, and operational KPIs.

Operations Performance

• Ensure consistent execution of service standards, food quality, and brand experience across all stores.
• Knowledgeable in Microsoft - Excel, Word, & PowerPoint and do a presentation.
• Strong attention to detail and able to multitask.
• Performing regular employee evaluations to determine areas of improvement.
• Making sure that the company has sufficient resources such as - personnel, material, and equipment.
• Ensuring all company activities adhere to legal guidelines and policies.
• Training new employees and ensure employees work productively and develop professionally.
• Supervise the work of employees and provide feedback and counsel to improve efficiency and effectiveness.

Leadership Management

• Lead, mentor, and evaluate operations teams to drive performance accountability and leadership depth.
• Establish clear performance expectations through KPI frameworks, scorecards, and structured evaluation mechanisms.
• Promote a culture of discipline, ownership, and continuous improvement across all operational levels.
• Partner with Human Resources on talent acquisition, succession planning, performance management, and corrective action processes.

Cost Control

• Oversee cost control initiatives across labor, food cost, utilities, and operating expenses to ensure financial discipline without compromising quality.
• Collaborate with Supply Chain, Procurement, and Finance to optimize sourcing, inventory management, and vendor performance.
• Implement process improvements that enhance operational efficiency, reduce waste

Guest Experience & Marketing Competitiveness

• Drive guest experience excellence by ensuring consistent service execution, effective complaint resolution, and service recovery practices.
• Monitor guest feedback, ratings, and market sentiment to identify improvement opportunities and protect brand reputation.

Qualifications:

• Bachelor’s Degree in Business Administration, Hospitality Management, or a related field; advanced studies are an advantage.
• Minimum of three (3-5) years of experience managing restaurant chains or multi-unit operations, with at least three (1-3) years in a senior leadership role.
• Proficient in financial management, budgeting, and performance reporting in P&L, Food Costing, Labor Costing, Food Safety, Quality in general
• Strong expertise in restaurant operations, cost control, supply chain management, and customer service systems.
• Demonstrated leadership capability with strong communication, analytical, and strategic thinking skills.
• Familiarity with the Philippine restaurant market, regulatory environment, and consumer behavior is a strong advantage.
• Willingness to travel periodically across assigned stores as operational needs require.

• Passionate about the hospitality industry and committed to delivering exceptional dining experiences