Restaurant Leadership Trainee

One Food Group; Pulung Cacutud; On-site; PHP 201,000 - 312,000; Full time

Job summary

One Food Group in the Philippines is seeking a Restaurant Operations Supervisor to oversee daily restaurant activities, ensuring efficient service and adherence to standards.

You will lead shifts, train staff, manage inventory, assist with cash handling, and support promotions while maintaining health, safety and quality. This role offers hands-on leadership development and exposure to store-level management.

Qualifications

• Experience in restaurant operations.
• Strong interpersonal and communication skills.
• Ability to lead and motivate a team effectively.
• Basic understanding of restaurant financials and inventory management.
• Knowledge of health, safety, and sanitation regulations.
• Proficiency in using point-of-sale systems and handling cash.

Responsibilities

• Assist in overseeing daily restaurant operations, ensuring efficient service and adherence to operational standards.
• Manage shift duties, including opening and closing procedures, to ensure smooth restaurant functionality.
• Provide high-quality customer service and support to ensure a positive dining experience.
• Address customer concerns and complaints in a professional manner, escalating issues as needed.
• Assist in supervising and coordinating the activities of restaurant staff during shifts.
• Help with training new employees and providing ongoing support and guidance to current team members.
• Participate in scheduling and ensuring adequate staffing levels during shifts.
• Assist in managing inventory levels and ensuring proper stock levels are maintained.
• Support inventory control procedures, including receiving and checking deliveries.
• Ensure restaurant maintains high standards in food quality, service, health, and safety.
• Assist in conducting routine checks to ensure compliance with health and safety regulations and brand standards.
• Support the RGM/AGM in managing cash handling and financial transactions.
• Assist with daily administrative tasks, including tracking sales and monitoring expenses.
• Assist in implementing marketing and promotional strategies as directed by the RGM or AGM.
• Participate in organizing and executing store events and promotions to drive customer engagement.
• Support staff development initiatives, including training and performance feedback.
• Foster a positive work environment and contribute to team-building activities.
• Assist in resolving operational issues and emergencies in the absence of the RGM or AGM.
• Learn and apply crisis management techniques as part of the training program.
• Engage in the management training program, attending workshops and seminars as required.
• Gain hands-on experience in various aspects of restaurant management to prepare for future leadership roles.

Skills

Leadership

Customer service

Staff supervision

Inventory management

Cash handling

POS systems

Communication

Problem solving

Education

Business Administration / Hospitality degree

Tools

Point-of-Sale (POS) systems

Job description

One Food Group in the Philippines is seeking a Restaurant Operations Supervisor to oversee daily restaurant activities, ensuring efficient service and adherence to standards.

You will lead shifts, train staff, manage inventory, assist with cash handling, and support promotions while maintaining health, safety and quality. This role offers hands-on leadership development and exposure to store-level management.