RESTAURANT BRANCH MANAGER / ASSISTANT RESTAURANT BRANCH MANAGER

SHAOKAOBBQ; Quezon City; On-site; PHP 420,000 - 780,000; Full time

Job summary

Shaokaobbq is seeking a responsible and proactive Restaurant Branch Manager/Assistant Restaurant Branch Manager to lead daily operations in a fast-paced setting. You will supervise staff, uphold SOPs and food safety, and drive service quality across the branch.

The role requires strong leadership, effective communication, and hands-on supervision, with flexibility to work weekends and shifting schedules as needed to meet business goals.

Qualifications

• Graduate of Hospitality Management, Business Administration, or a related course is an advantage.
• Previous experience in restaurant operations or a supervisory role is preferred.
• Strong leadership, communication, organizational, and problem-solving skills.
• Knowledge of restaurant operations, POS systems, cash handling, and inventory management is an advantage.
• Ability to supervise employees, delegate tasks, and enforce company policies fairly.
• Willing to work on weekends, holidays, and shifting schedules as required.

Responsibilities

• Oversee daily restaurant operations and ensure smooth workflow
• Ensure compliance with company policies, SOPs, and food safety standards
• Monitor food preparation, product quality, cleanliness, and customer service
• Supervise, lead, and motivate restaurant employees
• Monitor daily sales performance and work toward achieving sales targets
• Ensure proper cash handling, POS transactions, and sales reconciliation
• Monitor stock levels, inventory usage, and product availability
• Handle customer complaints and resolve concerns appropriately
• Prepare and submit daily sales and operational reports
• Take ownership of problems and implement solutions within the scope of assigned authority

Skills

Leadership

Communication

Organizational skills

Problem-solving

Supervisory skills

Customer service

Education

Hospitality Management / Business Administration degree

Tools

POS systems

Job description

About the role

We are looking for responsible, proactive, and results-driven individuals to join our growing restaurant team as Restaurant Branch Manager/Assistant Restaurant Branch Manager. Successful candidates must have strong leadership skills, a hands-on approach to restaurant operations, and the ability to supervise employees, enforce company policies, maintain service standards, and ensure efficient branch operations.

Key responsibilities

• Oversee daily restaurant operations and ensure smooth workflow
• Ensure compliance with company policies, Standard Operating Procedures (SOPs), and food safety standards
• Monitor food preparation, product quality, cleanliness, and customer service
• Supervise, lead, and motivate restaurant employees
• Monitor daily sales performance and work toward achieving sales targets
• Ensure proper cash handling, POS transactions, and sales reconciliation
• Monitor stock levels, inventory usage, and product availability
• Handle customer complaints and resolve concerns appropriately
• Prepare and submit daily sales and operational reports
• Take ownership of problems and implement solutions within the scope of assigned authority

Qualification

• Graduate of Hospitality Management, Business Administration, or a related course is an advantage
• Previous experience in restaurant operations, food service, or a supervisory role is preferred
• Strong leadership, communication, organizational, and problem-solving skills
• Knowledge of restaurant operations, POS systems, cash handling, and inventory management is an advantage
• Ability to supervise employees, delegate tasks, and enforce company policies fairly
• Responsible, organized, proactive, and results-oriented
• Able to work under pressure and handle multiple operational responsibilities
• Willing to work on weekends, holidays, and shifting schedules as required