Restaurant Manager

cabalen group; Philippines; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Promotion opportunities

Permanent employee path

Staff meals provided

Job summary

cabalen group is seeking an experienced Branch Manager to oversee daily restaurant operations and drive sales in the Philippines. You will lead and develop teams, ensure exceptional customer service, and enforce SOPs while managing costs and compliance.

The role requires a Bachelor’s in a related field and 2–3 years of restaurant management experience, with strong leadership and organizational skills. Weekend/holiday availability may be required.

Qualifications

• Bachelor's Degree in Hospitality Management, Business Admin, HRM, or related field.
• 2+ years in restaurant management; Branch/Operations manager preferred.
• Strong leadership, customer service, and communication skills.
• Proven ability to hit sales and profitability targets.
• Knowledge of restaurant operations, cost control, and food safety.

Responsibilities

• Oversee day-to-day restaurant operations to ensure smooth service.
• Drive sales growth and achieve revenue and profitability targets.
• Monitor costs (food, labor, operating) to maximize profitability.
• Lead, coach, and develop restaurant staff for high performance.
• Ensure excellent customer service and resolve complaints promptly.
• Enforce SOPs, policies, and service standards.
• Monitor food quality, sanitation, and compliance with safety regs.
• Manage inventory, ordering, receiving, and stock control.
• Prepare operational, sales, and financial reports for management.
• Analyze sales trends and implement improvement plans.
• Coordinate with Kitchen, Finance, HR, Marketing, and Supply Chain teams.

Skills

Leadership

People management

Sales targets

Customer service

Communication

Analytical/problem solving

Fast-paced environment

multitask

Education

Bachelor's Degree in Hospitality Management

Tools

Microsoft Office

POS & reporting systems

Job description

• Oversee the day-to-day operations of the restaurant to ensure smooth and efficient service.
• Drive sales growth and achieve revenue, profitability, and operational targets.
• Monitor and control food, labor, and operating costs to maximize profitability.
• Lead, supervise, coach, and develop restaurant employees to maintain high performance.
• Ensure excellent customer service and promptly resolve customer concerns and complaints.
• Implement and enforce company policies, standard operating procedures (SOPs), and service standards.
• Monitor food quality, cleanliness, sanitation, and compliance with food safety regulations.
• Manage inventory, ordering, receiving, and stock control to minimize waste and shortages.
• Prepare operational, sales, and financial reports for management.
• Analyze sales trends and implement action plans to improve business performance.
• Coordinate with the Kitchen, Finance, Human Resources, Marketing, and Supply Chain teams to support branch operations.
• Ensure compliance with government regulations, permits, licenses, and labor laws.
• Conduct regular staff meetings, performance evaluations, and training sessions.
• Oversee scheduling, manpower planning, and employee productivity.
• Support local store marketing activities and community engagement initiatives to increase customer traffic.
• Ensure the branch meets company standards for safety, security, and asset protection.
• Perform other duties as assigned by management.

Duties And Responsibilities

• Oversee the day-to-day operations of the restaurant to ensure smooth and efficient service.
• Drive sales growth and achieve revenue, profitability, and operational targets.
• Monitor and control food, labor, and operating costs to maximize profitability.
• Lead, supervise, coach, and develop restaurant employees to maintain high performance.
• Ensure excellent customer service and promptly resolve customer concerns and complaints.
• Implement and enforce company policies, standard operating procedures (SOPs), and service standards.
• Monitor food quality, cleanliness, sanitation, and compliance with food safety regulations.
• Manage inventory, ordering, receiving, and stock control to minimize waste and shortages.
• Prepare operational, sales, and financial reports for management.
• Analyze sales trends and implement action plans to improve business performance.
• Coordinate with the Kitchen, Finance, Human Resources, Marketing, and Supply Chain teams to support branch operations.
• Ensure compliance with government regulations, permits, licenses, and labor laws.
• Conduct regular staff meetings, performance evaluations, and training sessions.
• Oversee scheduling, manpower planning, and employee productivity.
• Support local store marketing activities and community engagement initiatives to increase customer traffic.
• Ensure the branch meets company standards for safety, security, and asset protection.
• Perform other duties as assigned by management.

Qualifications

• Bachelor's Degree in Hospitality Management, Business Administration, Hotel and Restaurant Management, or a related field.
• At least 2-3 years of experience in restaurant management, preferably as a Branch Manager, Restaurant Manager, or Operations Manager.
• Strong leadership and people management skills.
• Proven ability to achieve sales and profitability targets.
• Excellent customer service, communication, and interpersonal skills.
• Strong knowledge of restaurant operations, inventory management, cost control, and food safety standards.
• Proficient in Microsoft Office and restaurant POS/reporting systems.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to work in a fast‑paced environment and manage multiple priorities.
• Willing to work flexible hours, including weekends and holidays.

KEY COMPETENCIES

• Restaurant Operations Management
• Leadership & Team Development
• Sales & Profitability Management
• Customer Service Excellence
• Financial & Cost Control
• Inventory & Supply Management
• Food Safety & Quality Assurance
• Performance Management
• Strategic Planning
• Problem Solving & Decision Making
• Communication & Interpersonal Skills
• Time Management
• Compliance & Risk Management

Benefits

• Opportunities for promotion
• Promotion to permanent employee
• Staff meals provided