Resource Management Intern

Lingaro Group Philippines; Manila; On-site; PHP 167,000 - 257,000; Full time

Benefits offered by this job

Paid internship

Mentorship

Power BI & AI tooling exposure

Flexible schedule

Job summary

Lingaro Group Philippines is seeking a motivated intern to join the Resource Management team for a 12-month program in Metro Manila. You will support Account Delivery Managers with administrative and operational tasks, learn internal systems, and collaborate with HR, TA, and competency heads.

The role emphasizes Excel and Power BI reporting, data analysis, and exploring AI tools to streamline daily workflows.

Qualifications

• Analytical mindset and attention to detail.
• Strong written and spoken communication in English and Polish.
• Team collaboration with stakeholders (HR, TA, ADM, heads).
• Positive attitude with ownership and proactive approach.
• Availability of at least 35 hours per week.

Responsibilities

• Provide ADM and operational support to streamline delivery processes.
• Manage team mailbox, update trackers, and communicate with Line Managers/ADMs.
• Keep employee allocations updated in internal systems.
• Use MS Excel and Power BI to extract and verify data for reports.
• Collaborate with Resource Management to ensure smooth operations.

Skills

Analytical mindset

Communication

Teamwork

Ownership

Availability

Tools

MS Excel

Power BI

AI tools

Job description

Growth through diversity, equity, and inclusion. As an ethical business, we do what is right — including ensuring equal opportunities and fostering a safe, respectful workplace for each of us. We believe diversity fuels both personal and business growth. We're committed to building an inclusive community where all our people thrive regardless of their backgrounds, identities, or other personal characteristics.

We are looking for a motivated and proactive individual to join our Resource Management team as an Intern. In this role, you will step in to support our operational capacity and play a key role in assisting the team during a long-term absence of our team member. Duration: 12 months

Your primary focus will be delivering administrative and operational support to help our Account Delivery Managers (ADMs) in their day-to-day operations. You will actively collaborate with key stakeholders across the organization, including HR, Talent Acquisition, Account Delivery Management, and Competency Center Heads.

To ensure your smooth onboarding and professional growth, you will receive full guidance, daily support, and mentorship from your dedicated supervisor (we won't throw you into the deep water alone!).

Additionally, as our organization increasingly leverages Artificial Intelligence to optimize workflows, we are looking for an AI enthusiast who is eager to explore, learn, and utilize modern AI tools to smarten up daily administrative tasks and workflows.

Tasks:

• ADM & Operational Support: Handling administrative tasks that directly support Account Delivery Managers (ADMs) in their daily routines, helping to streamline delivery processes.
• Account Assignment Requests Management: Managing the team mailbox, updating internal trackers, and maintaining clear communication with Line Managers and Account Delivery Managers.
• System Updates: Keeping employee allocations accurate and up to date within our internal systems.
• Reporting & Data Analysis: Working with existing, ready-made reports (in MS Excel and Power BI) to extract, analyze, and verify data. Translating everyday business needs into logical requirements to help developers build or update more complex reports.
• Team Collaboration: Working closely with the Resource Management team to ensure smooth operations and support the team's overall objectives.

What We're Looking For:

• Analytical Mindset: Strong analytical and problem-solving skills, with a keen eye for detail.
• Technical Skills: Good working knowledge of MS Excel and readiness to learn internal tools and systems.
• AI Enthusiast: Natural curiosity about Artificial Intelligence tools (like ChatGPT, Copilot, etc.) and a desire to implement them in daily work.
• Communication: Good written and spoken communication skills in both Polish and English.
• Soft Skills: A positive attitude, strong sense of ownership, and a proactive approach to duties.
• Teamwork: High collaborative spirit and ability to work effectively with various stakeholders.
• Availability: Minimum 35 hours per week (between 8:00 - 18:00, Monday - Friday).

Missing one or two of these qualifications? We still want to hear from you! If you bring a positive mindset, we'll provide an environment where you feel valued and empowered to learn and grow.

We offer:

• Paid 12-month internship with a flexible schedule (minimum 35 hours a week).
• Dedicated mentorship and continuous support from your supervisor.
• Hands-on experience in a dynamic environment, working closely with business stakeholders (HR, TA, ADM).
• An opportunity to learn and work with modern technologies, Power BI, and AI-driven solutions.