Resident Manager

Shangri-La Group; Cebu City; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Shangri-La Mactan, Cebu invites a proactive Resident Manager to oversee daily hotel operations and drive profitability. You will collaborate with departments to forecast demand, review occupancy trends, and implement plans to maximise performance across the resort.

The ideal candidate has strong leadership, English fluency, and a background in international 5-star hospitality. This is a hands-on role requiring a strategic mindset and team leadership in a luxury resort setting.

Qualifications

• Hotelier by training or strong hospitality background.
• Experience with international 5-star hotel groups preferred.
• Strong leadership and team management capabilities.
• Fluent English communication and writing.
• Proactive, self-driven, and results oriented.

Responsibilities

• Assist the General Manager with day-to-day hotel operations to improve profitability.
• Collate and analyse forecasts from hotel departments.
• Review key assumptions and occupancy monthly.
• Develop action plans to maximise performance.
• Collaborate closely with operating departments.

Skills

Leadership

Hotelier

English fluency

Interpersonal skills

Teamwork

Goal oriented

Integrity

Self-driven

Communication skills

Education

Hotel-related education

Job description

Shangri-La Mactan, Cebu

Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.

Shangri-La Mactan, Cebu

Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La Mactan, Cebu is a multi-faceted leisure destination that provides a compelling mix of luxury relaxation and wellness, lively entertainment, and exciting recreational activities. Guests can savour beach-side luxe within its spacious rooms and suites, along with enticing wining and dining options.

The well-loved 5-star resort takes pride in its delectable cuisine, exciting room promotions, their genuine Asian hospitality and Shangri-La signature service, for that long-awaited tropical getaway.

We are looking for a Resident Manager to join our team.

As Resident Manager, We Rely On You To

• Assist the General Manager with the day to day operations of the hotel with the primary objectives of increasing profitability for the company
• Collate and analyse the forecast from departments under Hotel operations
• Review key assumptions
• Review ATR and occupancy monthly
• Develop and implement action plans to maximise performance and profitability
• Work closely with departments under operations

We Are Looking For Someone Who

• Takes pride in being a hotelier
• Preferably comes from a hotel-related education background
• Preferably has relevant experience with an International 5* Hotel Group
• Is self-driven, goal-oriented and willing to challenge the status quo
• Upholds professional values, ethics and integrity at all times
• Enjoys working as part of a team
• Demonstrates leadership competencies
• Communicates and writes with fluency in English
• Has strong interpersonal and communication skills