Resident Manager - Luxury Resort Operations Leader

Shangri-La Group; Cebu City; On-site; PHP 1,800,000 - 2,400,000; Full time

Job summary

Shangri-La Mactan, Cebu invites a proactive Resident Manager to oversee daily hotel operations and drive profitability. You will collaborate with departments to forecast demand, review occupancy trends, and implement plans to maximise performance across the resort.

The ideal candidate has strong leadership, English fluency, and a background in international 5-star hospitality. This is a hands-on role requiring a strategic mindset and team leadership in a luxury resort setting.

Qualifications

• Hotelier by training or strong hospitality background.
• Experience with international 5-star hotel groups preferred.
• Strong leadership and team management capabilities.
• Fluent English communication and writing.
• Proactive, self-driven, and results oriented.

Responsibilities

• Assist the General Manager with day-to-day hotel operations to improve profitability.
• Collate and analyse forecasts from hotel departments.
• Review key assumptions and occupancy monthly.
• Develop action plans to maximise performance.
• Collaborate closely with operating departments.

Skills

Leadership

Hotelier

English fluency

Interpersonal skills

Teamwork

Goal oriented

Integrity

Self-driven

Communication skills

Education

Hotel-related education

Job description

Shangri-La Mactan, Cebu invites a proactive Resident Manager to oversee daily hotel operations and drive profitability. You will collaborate with departments to forecast demand, review occupancy trends, and implement plans to maximise performance across the resort.

The ideal candidate has strong leadership, English fluency, and a background in international 5-star hospitality. This is a hands-on role requiring a strategic mindset and team leadership in a luxury resort setting.