Reservation Admin

One Lead Connect International Recruitment; Pasay; On-site; PHP 223,200 - 334,800; Full time

Job summary

A travel management company in the Philippines seeks a passionate travel coordinator to manage reservations and assist customers with their travel arrangements. This role involves handling bookings, providing customer support, and ensuring a seamless travel experience. Candidates should have a Bachelor’s degree in a relevant field and possess strong communication skills. Prior experience in travel operations is preferred. Join us to help make travel dreams a reality for clients!

Qualifications

• Bachelor's degree in a relevant field such as Hospitality or Business Administration.
• 0-2 years of experience in travel or customer service.
• Proficient in travel operations and ticketing.

Responsibilities

• Manage reservation requests and ensure timely confirmation of bookings.
• Assist customers with travel arrangements including ticketing.
• Handle inbound and outbound calls to address client inquiries.

Skills

Travel operations and ticketing

Excellent communication skills

Problem-solving skills

Education

Bachelor’s degree in Hospitality or Business Administration

Job description

Description

• Manage reservation requests and ensure timely confirmation of bookings.
• Assist customers with travel arrangements including ticketing and itinerary customization.
• Handle inbound and outbound calls professionally to address client inquiries.
• Coordinate with travel vendors to secure reservations and maintain accurate records.
• Provide exceptional customer service and support throughout the booking process.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field such as Hospitality or Business Administration
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in travel operations and ticketing
• Skills and Competencies: Excellent communication skills, both verbal and written
• Skills and Competencies: Ability to handle reservations and customer inquiries effectively
• Qualities and Traits: Strong problem-solving skills and attention to detail