Ticketing Office Staff

Workforce Solutions Manpower Services Inc.; Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Workforce Solutions Manpower Services Inc. in Manila seeks a travel support specialist to handle ticket reservations, issuance, rebooking and cancellations.

You will work with SABRE ticketing systems and coordinate with airlines and customers to ensure smooth transactions. The ideal candidate has experience in ticketing or travel agency operations, strong communication and customer service skills, and is computer literate with attention to detail.

Qualifications

• Experience in ticketing, reservation, or travel agency operations is advantageous.
• Knowledge of SABRE ticketing is beneficial.
• Strong communication and customer service skills are required.
• Computer literate and detail-oriented.
• Willing to work flexible hours, including weekends and holidays.

Responsibilities

• Handle ticket reservations, issuance, rebooking, and cancellations.
• Knowledgeable with SABRE ticketing.
• Assist walk-in and online customers with their travel inquiries.
• Provide accurate information on fares, schedules, and promotions.
• Coordinate with airlines, travel partners, and customers for smooth transactions.
• Ensure proper documentation and filling of tickets and receipts.
• Deliver excellent customer service at all times.

Skills

Ticketing experience

Airline booking systems

Communication

Computer literacy

Flexible hours

Tools

Sabre

Amadeus

Galileo

Job description

Requirements

• Experience in ticketing, reservation, or travel agency operation is an advantage.
• knowledge of airline booking systems (e.g., Amadeusn Galileo, Sabre) Preferred.
• Strong communication and customer service skills.
• Computer literate and detail-oriented.
• Willing to work flexible hours, including weekends and holidays.

Responsibilities

• Handle ticket reservations, issuance,rebooking,and cancellations.
• Knowledgeable with SABRE ticketing.
• Assist walk-in and online customers with their travel inquiries.
• Provide accurate information on fares, schedules, and promotions.
• Coordinate with airlines, travel partners, and customers for smooth transactions.
• Ensure proper documentation and filling of tickets and receipts.
• Deliver excellent customer service at all times.