A local company in Davao del Sur is seeking a skilled individual to manage reservations and provide excellent customer service. Responsibilities include handling booking requests, ensuring data accuracy, and addressing client inquiries. Candidates should have proven experience in reservation management and strong organizational skills. Proficiency in relevant software is a must.
Qualifications
Proven experience in reservation management, customer service, or a related administrative role.
Proficiency in reservation software or systems.
Strong organizational skills to manage multiple bookings.
Excellent communication and problem-solving skills.
Responsibilities
Handle and manage reservation requests, ensuring accurate booking details and timely confirmations for clients.
Maintain and update reservation systems or databases, ensuring data accuracy and resolving booking conflicts.
Provide excellent customer service by responding to inquiries, addressing concerns, and assisting clients with changes or cancellations.
Skills
Customer service
Communication
Organizational skills
Tools
Reservation software
Job description
Handle and manage reservation requests, ensuring accurate booking details and timely confirmations for clients.
Maintain and update reservation systems or databases, ensuring data accuracy and resolving booking conflicts.
Provide excellent customer service by responding to inquiries, addressing concerns, and assisting clients with changes or cancellations.
Proven experience in reservation management, customer service, or a related administrative role.
Proficiency in reservation software or systems and strong organizational skills to manage multiple bookings.
Excellent communication and problem-solving skills, with the ability to work under pressure in a fast-paced environment.