Remote Welcome & Onboarding Sales Advisor

Outsourced; Metro Manila; Remote; PHP 446,000 - 781,000; Full time

Job summary

Outsourced in Manila seeks a Welcome Team Advisor to expand the client base by identifying needs and presenting our solutions. You will be the main contact, handling calls and promoting products, aiming to achieve sales targets.

The role requires 5+ years of international sales experience, excellent communication, and the ability to learn and relay our umbrella services. This is a home-based position with UK/US shift flexibility and CRM onboarding responsibilities.

Qualifications

• Must reside within Metro Manila and have 5+ years of international sales experience.
• Excellent communication skills in both verbal and written form.
• Able to build rapport, show resilience and drive to learn company services.

Responsibilities

• Handle inbound and outbound calls and live chat with warm leads.
• Meet KPIs for conversion rates, activity levels and sales targets.
• Address objections to encourage customer sign-ups and onboarding.
• Manage customer emails and enquiries efficiently.
• Guide customers through onboarding using our CRM system.
• Provide exceptional service and resolve complaints quickly.

Skills

Excellent communication skills

Build rapport / relationships

Tenacity to hit targets

CRM knowledge

Tools

Microsoft Office & Teams

CRM systems

Job description

Outsourced in Manila seeks a Welcome Team Advisor to expand the client base by identifying needs and presenting our solutions. You will be the main contact, handling calls and promoting products, aiming to achieve sales targets.

The role requires 5+ years of international sales experience, excellent communication, and the ability to learn and relay our umbrella services. This is a home-based position with UK/US shift flexibility and CRM onboarding responsibilities.