Remote Sales & Customer Care Specialist

Outsourced Global Staff; Philippines; Remote; PHP 312,000 - 580,000; Full time

Job summary

Outsourced Global Staff in the Philippines is seeking a Sales & Customer Support Specialist to support the sales process from quote to delivery. You will manage orders, update the CRM, communicate with customers, and resolve issues in a fast-paced environment.

The role requires 3+ years in sales support, strong communication skills, and the ability to work remotely from home with reliable internet. Monday to Friday, night shift, with a focus on accuracy and customer satisfaction.

Qualifications

• 3+ years of experience in inside sales or sales support.
• Experience with CRM systems.
• Strong written and verbal communication.
• Excellent organization and time management.
• Proactive, customer-first mindset.
• Ability to work independently or in a team.

Responsibilities

• Provide day-to-day support to the sales team.
• Process project registrations and quotation requests accurately and timely.
• Maintain and update customer information in the CRM system.
• Process purchase orders and generate sales orders and invoices.
• Communicate with dealers regarding order status, ETAs, and deliveries.
• Monitor orders and proactively resolve issues.
• Collaborate with team members and provide backup support as needed.
• Assist with additional tasks and projects as assigned.

Skills

Inside sales

CRM Systems

Customer service

Communication

Time management

MS Office

Tools

Microsoft Office

Microsoft 365

Job description

Outsourced Global Staff in the Philippines is seeking a Sales & Customer Support Specialist to support the sales process from quote to delivery. You will manage orders, update the CRM, communicate with customers, and resolve issues in a fast-paced environment.

The role requires 3+ years in sales support, strong communication skills, and the ability to work remotely from home with reliable internet. Monday to Friday, night shift, with a focus on accuracy and customer satisfaction.