Remote Sales Advisor - Welcome Team (Inbound/Outbound)

Outsourced Quality Assured Services Pty; Manila; Remote; PHP 335,000 - 513,000; Full time

Benefits offered by this job

Home-based

Flexible schedule

Job summary

Outsourced Quality Assured Services Pty in the Philippines is seeking a Welcome Team Advisor to drive sales by identifying needs, promoting solutions, and handling inbound/outbound calls. This is a home-based, full-time role with UK/US shift flexibility and a focus on delivering excellent customer experiences.

You will manage warm leads, process onboarding steps in our CRM, and strive to hit sales targets while maintaining high service levels. Metro Manila residents preferred.

Qualifications

• Must reside within Metro Manila.
• 5+ years of international sales experience.
• Excellent verbal and written communication.
• Strong rapport-building and relationship skills.
• Tenacity with proven sales targets.
• Ability to learn umbrella company services and develop product knowledge.
• Proficient in Microsoft Office & Teams; updating CRM systems.

Responsibilities

• Handle inbound and outbound calls to warm leads and live chat.
• Meet KPIs for conversion, activity, and sales targets.
• Handle objections to encourage sign-ups.
• Manage customer emails and inquiries.
• Take customers through onboarding using our CRM.
• Provide exceptional customer service and resolve complaints.

Skills

Sales experience

Communication skills

CRM proficiency

Microsoft Office

Team collaboration

Tools

CRM software

Job description

Outsourced Quality Assured Services Pty in the Philippines is seeking a Welcome Team Advisor to drive sales by identifying needs, promoting solutions, and handling inbound/outbound calls. This is a home-based, full-time role with UK/US shift flexibility and a focus on delivering excellent customer experiences.

You will manage warm leads, process onboarding steps in our CRM, and strive to hit sales targets while maintaining high service levels. Metro Manila residents preferred.