Remote Virtual Medical Assistant – Front Desk & Records

Go Lean Health; General Trias; Remote; PHP 434,000 - 521,000; Part time

Job summary

Go Lean Health is seeking a Virtual Medical Assistant to support a U.S.-based pulmonary practice. This remote role blends front-desk patient communication with back-office medical records management across multiple clinic locations.

You will manage high-volume calls, triage inquiries, coordinate with the billing team, and ensure HIPAA-compliant handling of records and documentation in AthenaHealth EMR. Ideal candidates have at least 1 year of VA experience, strong English communication skills,

Qualifications

• At least 1 year of Virtual Medical Assistant experience.
• Strong English verbal and written communication.
• Experience supporting U.S.-based healthcare practices.
• Familiarity with HIPAA and U.S. healthcare workflows.

Responsibilities

• Handle high-volume patient calls, confirm appointments, and route requests.
• Process and coordinate medical records requests with HIPAA compliance.
• Collaborate with clinic staff to ensure accurate EMR documentation and SOPs.
• Provide backup call coverage during peak hours.

Skills

Virtual Medical Assistant experience

Patient communication

Inbound call handling

Medical records processing

HIPAA compliance

Tools

AthenaHealth EMR

Job description

Go Lean Health is seeking a Virtual Medical Assistant to support a U.S.-based pulmonary practice. This remote role blends front-desk patient communication with back-office medical records management across multiple clinic locations.

You will manage high-volume calls, triage inquiries, coordinate with the billing team, and ensure HIPAA-compliant handling of records and documentation in AthenaHealth EMR. Ideal candidates have at least 1 year of VA experience, strong English communication skills,