Remote Virtual Medical Assistant - Front Desk & Records

Go Lean Health; Cavite City; Remote; PHP 434,000 - 521,000; Part time

Job summary

Go Lean Health is seeking a Remote Part-Time Virtual Medical Assistant to support a U.S.-based pulmonology practice. The role combines front-desk patient communication with back-office medical records management, requiring careful handling of high-volume calls and confidential information.

The ideal candidate will have at least 1 year of VMA experience, strong English communication, and familiarity with HIPAA.

Qualifications

• At least 1 year of experience as a Virtual Medical Assistant for U.S.-based practices.
• Experience with patient communication, inbound calls, and medical records processing.
• Strong English communication, empathetic and professional.
• Familiarity with HIPAA and U.S. healthcare workflows.

Responsibilities

• Handle high-volume patient calls and inquiries, schedule appointments, and route requests to staff.
• Triage messages and EMR entries, ensuring accurate documentation and routing.
• Assist Spanish-speaking patients with live transfers or callbacks as needed.
• Support medical records requests and HIPAA-compliant workflows across locations.

Skills

Virtual Medical Assistant

Patient communication

HIPAA compliance

Bilingual support (Spanish)

Multitasking

Remote healthcare experience

Education

Tools

AthenaHealth EMR

Job description

Go Lean Health is seeking a Remote Part-Time Virtual Medical Assistant to support a U.S.-based pulmonology practice. The role combines front-desk patient communication with back-office medical records management, requiring careful handling of high-volume calls and confidential information.

The ideal candidate will have at least 1 year of VMA experience, strong English communication, and familiarity with HIPAA.