Medical Virtual Assistant - HIPAA-Compliant Admin Pro

Vital Virtuals Global HR Solutions; Manila; Remote; PHP 434,000 - 521,000; Full time

Job summary

Vital Virtuals Global HR Solutions is hiring a Medical Virtual Assistant to support patients by answering calls, verifying insurance, updating records, and coordinating with providers. The role emphasizes HIPAA compliance and strong administrative skills.

Requirements include fluent English, experience as medical receptionist/VA, excellent communication, organized multitasking, EHR/EMR experience a plus, and a reliable computer and internet.

Qualifications

• Fluent in English required.
• Medical Receptionist/VA experience preferred.
• Excellent communication and phone etiquette.
• Strong organizational and multitasking skills.
• EHR/EMR experience is a plus.
• Reliable computer and internet connection.

Responsibilities

• Answer calls and assist patients.
• Verify insurance and update patient information.
• Manage referrals, faxes and medical records.
• Explain insurance benefits to patients.
• Coordinate with providers and clinical staff.
• Handle administrative and data-entry tasks.
• Maintain HIPAA compliance.

Skills

Fluent English

Excellent communication

Organizational skills

Multitasking

EHR/EMR experience

HIPAA compliance

Tools

Time Doctor

HIPAA-compliant virtual desktop

Job description

Vital Virtuals Global HR Solutions is hiring a Medical Virtual Assistant to support patients by answering calls, verifying insurance, updating records, and coordinating with providers. The role emphasizes HIPAA compliance and strong administrative skills.

Requirements include fluent English, experience as medical receptionist/VA, excellent communication, organized multitasking, EHR/EMR experience a plus, and a reliable computer and internet.