Remote Medical Assistant: Patient Care & Records (Part-Time)

Go Lean Health; Davao City; Remote; PHP 434,000 - 521,000; Part time

Job summary

Go Lean Health is seeking a Virtual Medical Assistant to support a U.S.-based pulmonology practice. This role blends front-desk patient communication with back-office medical records management in a remote, part-time setting.

You will handle high-volume calls, coordinate patient requests, process records, and work with the billing and clinical teams to maintain HIPAA compliance and efficient workflows.

Qualifications

• At least 1 year experience as a Virtual Medical Assistant for U.S.-based practices.
• Strong English communication, professional and empathetic.
• Familiarity with U.S. healthcare workflows and HIPAA.
• Able to multitask in a high-volume remote environment.

Responsibilities

• Handle high-volume inbound patient calls; confirm appointments and route requests.
• Coordinate medical records requests; ensure HIPAA compliance and timelines.
• Collaborate with bilingual VMA to assist Spanish-speaking patients via calls.

Skills

Virtual Medical Assistant

English communication

HIPAA/compliance

Multitasking in remote work

Tools

AthenaHealth EMR

Job description

Go Lean Health is seeking a Virtual Medical Assistant to support a U.S.-based pulmonology practice. This role blends front-desk patient communication with back-office medical records management in a remote, part-time setting.

You will handle high-volume calls, coordinate patient requests, process records, and work with the billing and clinical teams to maintain HIPAA compliance and efficient workflows.