Remote Virtual Assistant — Operations & CRM Mastery

SOVA; Philippines; Remote; PHP 701,000 - 1,262,000; Full time

Job summary

SOVA is seeking a proactive Virtual Assistant to be the operational backbone of a growing US-based home-services business. This full-time remote role covers admin tasks, customer communication, sales follow-ups, and field-service coordination, aligned to Eastern Time hours.

You will keep schedules full, nurture leads, and deliver top-tier service from a quiet, dedicated home workspace, collaborating closely with the team to streamline processes and improve efficiency.

Qualifications

• Proven track record as a Virtual Assistant or similar role supporting home-services/appointment-based business.
• Hands-on experience with Jobber or equivalent CRM platform.
• Exceptional written and spoken English with direct customer-facing communication.

Responsibilities

• Maintain clean records in Jobber and manage leads through the sales pipeline.
• Handle inbound calls, texts, and emails; schedule services and resolve inquiries.
• Follow up on open estimates and service requests; support outbound sales to boost bookings.
• Organize digital files, calendars, and spreadsheets; streamline recurring processes.
• Schedule pre-approved social media content and monitor engagement; assist with online reviews responses.

Skills

Virtual Assistant

Operations coordination

Customer communication

CRM management (Jobber)

English proficiency

Remote work

Google Workspace

Tools

Jobber

Google Workspace

Slack

MS Office

Job description

SOVA is seeking a proactive Virtual Assistant to be the operational backbone of a growing US-based home-services business. This full-time remote role covers admin tasks, customer communication, sales follow-ups, and field-service coordination, aligned to Eastern Time hours.

You will keep schedules full, nurture leads, and deliver top-tier service from a quiet, dedicated home workspace, collaborating closely with the team to streamline processes and improve efficiency.