Remote Tech Support Pro for Gaming Platform

ModSquad Inc

Manila

Remote

PHP 344,000 - 620,000

Full time

3 days ago
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Job summary

ModSquad is seeking an experienced tech support agent to provide top-notch service for a developer platform on a 24/7 schedule with at least 20 hours per week.

The ideal candidate will have strong technical customer support experience, familiarity with game engines, QA processes, and knowledge of CRM systems like Salesforce. Proficiency in English is essential and a gamer’s mindset is a plus.

Qualifications

  • Experience in technical customer support and quality assurance.
  • Familiarity with game engines and digital content moderation.
  • Strong English communication and data gathering skills.

Skills

Technical support
CRM knowledge
Salesforce
Game engines
QA processes
Data analysis
English fluency
Digital marketplace

Tools

Salesforce
CRM platforms

Job description

ModSquad is seeking an experienced tech support agent to provide top-notch service for a developer platform on a 24/7 schedule with at least 20 hours per week.

The ideal candidate will have strong technical customer support experience, familiarity with game engines, QA processes, and knowledge of CRM systems like Salesforce. Proficiency in English is essential and a gamer’s mindset is a plus.

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