Remote Tech Support & QA for Gaming & Dev Projects

LE001 ModSquad, Inc.; Philippines; Remote; PHP 360,000 - 720,000; Full time

Job summary

ModSquad is seeking tech support agents to deliver top-notch service on a developer's platform. Ideal candidates have strong attention to detail, game engines knowledge, QA familiarity, and CRM experience (Salesforce). A gamer mindset and professional English are highly valued.

Project hours run Monday–Sunday, 9am–5pm PST. This is a remote role with a focus on quality interactions and data-driven support for leading brands in a global digital space. Apply via [e-mail].

Qualifications

• Strong attention to detail and reliability in handling complex data.
• Solid knowledge of game engines; game development background is a plus.
• Familiarity with QA processes and testing in digital content and game dev.
• Experience in technical customer support and troubleshooting.
• CRM experience, preferably Salesforce, for issue tracking and data gathering.
• Ability to analyze technical data and extract insights.
• Basic understanding of scripting or programming concepts.
• Professional English fluency and clear communication.

Skills

Attention to detail

Game engines knowledge

Gaming industry knowledge

Technical customer support

CRM familiarity (Salesforce)

Data analysis

Scripting concepts

Professional English

Tools

Salesforce

Job description

ModSquad is seeking tech support agents to deliver top-notch service on a developer's platform. Ideal candidates have strong attention to detail, game engines knowledge, QA familiarity, and CRM experience (Salesforce). A gamer mindset and professional English are highly valued.

Project hours run Monday–Sunday, 9am–5pm PST. This is a remote role with a focus on quality interactions and data-driven support for leading brands in a global digital space. Apply via [e-mail].