Remote ServiceNow Developer – ITSM, ITIL & GRC Expert

Atos; Compostela; Remote; PHP 600,000 - 1,000,000; Full time

Job summary

Atos seeks a ServiceNow Developer to join its global AI & Analytics practice. You will configure, develop, and implement ServiceNow ITSM/ITOM/CMDB and GRC solutions, translating business needs into effective designs for clients.

Collaborating with customers, you will participate in design workshops, deliver technical configurations, and support associated presales activities. This is a remote, permanent role with global opportunities.

Qualifications

• Bachelor’s degree in computer science, MIS, engineering or related discipline.
• 18–36 months hands-on design, development, and deployment on the ServiceNow platform, or 3+ years of experience with similar ITSM tools.
• Experience with IT Service Management (ITIL) processes, metrics, and KPIs.
• Knowledge of LDAP, VPN, SSL and related technologies.
• Ability to produce documentation at technical and customer-facing levels.

Responsibilities

• Configure, develop, and implement ServiceNow solutions.
• Support functional design workshops and create design specifications based on out-of-the-box functionality and customer requirements.
• Work closely with customers to understand, analyze, and translate business requirements into ServiceNow solutions.
• Contribute to the technical delivery, including configuration, development, testing, and implementation of ServiceNow solutions.
• Collaborate with Pre-Sales and Technical Architecture teams to support client presentations, workshops, and technical discussions.

Skills

ServiceNow

ITIL

ITSM

Requirements analysis

Education

Bachelor’s degree in computer science, MIS, engineering or related discipline

Tools

LDAP

VPN

SSL

Job description

Atos seeks a ServiceNow Developer to join its global AI & Analytics practice. You will configure, develop, and implement ServiceNow ITSM/ITOM/CMDB and GRC solutions, translating business needs into effective designs for clients.

Collaborating with customers, you will participate in design workshops, deliver technical configurations, and support associated presales activities. This is a remote, permanent role with global opportunities.