Remote ServiceNow Developer - ITSM/ITOM Expert (Brazil)

Rimini Street; Mexico; On-site; PHP 1,437,000 - 2,155,000; Full time

Job summary

Rimini Street is seeking a skilled ServiceNow Developer for a remote role based in Brazil. You will design, develop, and support the ServiceNow platform across ITSM, CSM, ITOM, and integrations, partnering with stakeholders to translate business needs into scalable solutions.

Ideal candidates bring 5–7 years of ServiceNow experience, strong communication skills, and the ability to manage multiple priorities.

Qualifications

• 5–7 years of ServiceNow experience (configuration, design, development, implementation, administration, and support).
• Working knowledge of ServiceNow applications (CSM, ITSM, ITOM, SPM) and ITIL/ITSM processes.
• Strong communication, documentation, and training skills.
• Ability to manage multiple priorities effectively; strong problem-solving skills.

Responsibilities

• Design, develop, and configure workflows, business rules, forms, and scripts to meet requirements.
• Support analysis and definition of functional and technical requirements.
• Partner with stakeholders to define solutions and translate business needs into platform designs.
• Develop test scripts; support UAT and production deployments.
• Configure and administer ServiceNow modules, automation, and integrations.
• Conduct code reviews and collaborate on enhancements and projects.
• Develop and support ITSM/CSM capabilities (portal, incident, problem, change, CMDB, assets, catalog).
• Maintain platform health, including upgrades and performance tuning.
• Promote data integrity and security through sound design and governance.
• Provide end-user support and training.

Skills

ServiceNow

ITSM

ITOM

CSM

ITIL

Education

Bachelor's degree in Computer Science or related field

Tools

ServiceNow Developer Certification

Implementation Specialist Certification

Job description

Rimini Street is seeking a skilled ServiceNow Developer for a remote role based in Brazil. You will design, develop, and support the ServiceNow platform across ITSM, CSM, ITOM, and integrations, partnering with stakeholders to translate business needs into scalable solutions.

Ideal candidates bring 5–7 years of ServiceNow experience, strong communication skills, and the ability to manage multiple priorities.