Remote ServiceNow Developer - CRM/CSM & AI Workflows

Atos; Taguig; Remote; PHP 900,000 - 1,300,000; Full time

Job summary

Atos is seeking a ServiceNow Developer – CRM and CSM to design, configure, and implement advanced solutions on the ServiceNow platform. The role focuses on CRM/CSM workflows, AI-powered automation, and enterprise integrations, with a remote setup and US time-zone alignment.

You will collaborate with architects, consultants, and business stakeholders to translate requirements into scalable solutions, contribute to reusable accelerators, and support deployment, UAT, and post-production

Qualifications

• 5+ years of ServiceNow development experience.
• Expertise in CRM/CSM workflows and AI-powered capabilities.
• Experience with enterprise integrations and CMDB/CSDM.

Responsibilities

• Design, configure, and develop ServiceNow CRM/CSM solutions.
• Implement AI-powered workflows using Now Assist and GenAI.
• Develop integrations via REST/SOAP and IntegrationHub.
• Support platform upgrades and release management.
• Ensure security and coding standards.

Skills

ServiceNow

CSM

APIs

Integrations

GenAI

CMDB/CSDM

Studio

REST/SOAP

Job description

Atos is seeking a ServiceNow Developer – CRM and CSM to design, configure, and implement advanced solutions on the ServiceNow platform. The role focuses on CRM/CSM workflows, AI-powered automation, and enterprise integrations, with a remote setup and US time-zone alignment.

You will collaborate with architects, consultants, and business stakeholders to translate requirements into scalable solutions, contribute to reusable accelerators, and support deployment, UAT, and post-production