Remote Service Delivery Specialist – Digital Platforms & QA

Filta

Manila

Remote

PHP 446,000 - 781,000

Full time

14 days+

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Benefits offered by this job

HMO healthcare for you and dependent
13th-month pay
Government-mandated benefits
Wellness Program
Year-End Party

Job summary

FiltaGlobal Philippines Inc. is seeking a Service Delivery Team Member to join our remote, dayshift operations. You will oversee digital hubs, web pages, and marketing campaigns, ensuring quality and timely delivery from a distributed team.

Key requirements include strong HTML5/CSS3 skills, CMS experience, and proficient use of MS Office for reporting. The role emphasizes KPI-driven performance and collaboration with the Philippine Service Delivery Lead.

Qualifications

  • Strong proficiency in semantic HTML5 and modern CSS3 layout techniques.
  • Experience using MS Office Suite for reporting and data analysis.
  • Background in CMS, digital campaign builds, or web operations support.
  • Excellent time management and organizational skills with deadline adherence KPIs.

Responsibilities

  • Develop, audit, and maintain digital hubs and web pages using semantic HTML and modern CSS, upholding quality standards.
  • Perform regular quality audits and troubleshoot technical issues to maintain platform integrity.
  • Write, curate, and update Knowledge Base articles and internal documentation to optimize workflows.
  • Manage assigned client accounts by delivering custom platform builds and generating performance reports using MS Office.
  • Proactively identify workflow bottlenecks and recommend process improvements.

Skills

Semantic HTML5
CSS3 layout
Time management
Organizational skills
Problem solving

Tools

MS Office Suite
CMS
QA testing
Knowledge Base

Job description

FiltaGlobal Philippines Inc. is seeking a Service Delivery Team Member to join our remote, dayshift operations. You will oversee digital hubs, web pages, and marketing campaigns, ensuring quality and timely delivery from a distributed team.

Key requirements include strong HTML5/CSS3 skills, CMS experience, and proficient use of MS Office for reporting. The role emphasizes KPI-driven performance and collaboration with the Philippine Service Delivery Lead.

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