Remote Service Delivery Coordinator - Night Shift

MicroSourcing; Manila; Remote; PHP 335,000 - 670,000; Full time

Benefits offered by this job

Healthcare on day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Job summary

MicroSourcing, a leading offshore provider of managed services in the Philippines, is recruiting a Service Delivery Coordinator for a work-from-home night-shift role. You will support customer onboarding and ensure timely service delivery, coordinating with internal teams and vendors to meet deployment timelines.

The position emphasizes process compliance, documentation, and clear status updates in internal systems.

Qualifications

• 1+ year of experience in customer onboarding, service delivery, or related operations.
• Experience supporting repeatable deployments or service requests in a fast-paced, customer-focused setting.
• Experience working cross-functionally with internal teams, vendors, partners, or third-party providers to support service delivery timelines.

Skills

Customer onboarding

Service delivery

Vendor coordination

Cross-functional collaboration

Documentation

Tools

Zendesk

Job description

MicroSourcing, a leading offshore provider of managed services in the Philippines, is recruiting a Service Delivery Coordinator for a work-from-home night-shift role. You will support customer onboarding and ensure timely service delivery, coordinating with internal teams and vendors to meet deployment timelines.

The position emphasizes process compliance, documentation, and clear status updates in internal systems.