Remote Senior EA & Head of Operations (Ops & Growth)

Remotee

Manila

Remote

PHP 1,004,000 - 1,228,000

Full time

3 days ago
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Benefits offered by this job

Long-term remote
Founder exposure
Salary reviews
Professional development
Travel opportunities
Company hardware
Collaborative culture
Wellness day
Holiday leave
Career progression

Job summary

Remotee, through our sister company Recruit Sync, is seeking a highly experienced Senior EA / Head of Operations to support the founder of a growing Australian recruitment business. The role focuses on bringing structure, operational excellence, and scalable processes while working closely with the founder to manage day-to-day operations.

You will help with CRM management, client proposals, onboarding, compliance, KPI reporting, and AI-driven process improvements, acting as a trusted right hand

Qualifications

  • 5+ years in executive or senior operations support roles.
  • Experience with Australian recruitment agencies or professional services is preferred.
  • Strong understanding of recruitment operations and workflows.
  • Experience using CRM/ATS platforms (Bullhorn, JobAdder, Atlas, or similar).
  • Excellent organisational and project management skills.
  • Excellent written and verbal English communication.
  • Experience creating client presentations, proposals, and reports.
  • Confident using AI tools to boost productivity and automate workflows.
  • High attention to detail and strong problem-solving.
  • Proactive, resourceful, and able to work independently.

Responsibilities

  • Provide high-level executive support to the founder and oversee operations.
  • Prepare meeting briefs with client research and background information.
  • Review and improve internal processes for efficiency.
  • Gradually manage the founder's email inbox and communications.
  • Assist in creating client presentations, proposals, and business docs.
  • Identify and implement AI solutions to optimize workflows.
  • Coordinate contractor onboarding and ensure compliance documents are complete.
  • Maintain client terms and recruitment process compliance.
  • Organise events, meetings, travel, and logistics.
  • Conduct client outreach to generate new business opportunities.
  • Improve CRM usage and support recruitment system enhancements.
  • Prepare and present team KPIs and operational updates.
  • Collaborate with stakeholders for smooth day-to-day operations.

Skills

Executive support
Recruitment operations
Recruitment workflows
CRM/ATS
Project management
English proficiency
Presentations
AI tools
Attention to detail
Self-motivation

Tools

Bullhorn
JobAdder
Atlas

Job description

Remotee, through our sister company Recruit Sync, is seeking a highly experienced Senior EA / Head of Operations to support the founder of a growing Australian recruitment business. The role focuses on bringing structure, operational excellence, and scalable processes while working closely with the founder to manage day-to-day operations.

You will help with CRM management, client proposals, onboarding, compliance, KPI reporting, and AI-driven process improvements, acting as a trusted right hand

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