Senior EA / Head of Operations

Remotee; Manila; A distancia; PHP 1.004.000 - 1.228.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote role

Wellness day monthly

Annual salary reviews

Company hardware

Career progression

Travel to Australia

Descripción de la vacante

Remotee, through our sister company Recruit Sync, is seeking a highly experienced Senior EA / Head of Operations to support the founder of a growing Australian recruitment business. This role blends executive support with recruitment operations, driving efficiency, CRM usage, proposals, onboarding, compliance and KPI reporting.

You will partner with the founder to streamline day-to-day operations, manage communications, coordinate projects, and implement AI-driven process improvements while

Formación

• 5+ years in senior support roles (EA, Operations).
• Experience supporting Australian recruitment agencies or professional services.
• Deep understanding of recruitment workflows and ops.
• Experience using CRM/ATS platforms (Bullhorn/JobAdder/Atlas).
• Excellent organisation and ability to manage multiple priorities.
• Strong written and verbal English communication.
• Experience creating client presentations, proposals, reports.
• Proficiency with AI tools to automate workflows.

Responsabilidades

• Provide high-level executive support to the founder and manage operations.
• Prepare meeting briefs with background information on clients.
• Review and improve internal business processes for efficiency.
• Gradually manage the founder's email inbox and communications.
• Help create client presentations, proposals, and business docs.
• Identify AI solutions to improve workflows and efficiency.
• Coordinate contractor onboarding and ensure compliance.
• Maintain client terms and recruitment process compliance.
• Organise events, meetings, travel, and logistics.
• Conduct client outreach to generate new business opportunities.
• Optimize CRM usage and support recruitment systems.
• Prepare and present team KPI reports and updates.
• Collaborate with stakeholders on day-to-day operations.

Conocimientos

Executive Assistant

Recruitment Ops

CRM/ATS systems

English communication

AI tools

Project management

Attention to detail

Independent working

Herramientas

Bullhorn

JobAdder

Atlas

Descripción del empleo

Role: Senior EA / Head of Operations

Benefits

• Salary: PHP 90,000–110,000
• Leave: 16 Days PTO
• Public Holidays: 10 Paid Public Holidays per Year
• Shift: Day Shift (AEST)
• Bonus: Quarterly Performance Bonus
• Location: Full-Time Work from Home

Job Brief

Remotee, through our sister company Recruit Sync, is seeking a highly experienced Senior EA / Head of Operations to support the founder of a growing Australian recruitment business. This role is ideal for someone who thrives in a fast-paced recruitment environment and enjoys bringing structure, organisation, and operational excellence to a scaling business. You will work closely with the founder, helping manage day-to-day operations, streamline internal processes, coordinate projects, and improve overall business efficiency. Beyond executive support, you'll play a key role in recruitment operations by assisting with CRM management, client proposals, presentations, contractor onboarding, compliance, KPI reporting, and AI-driven process improvements. You'll be a trusted right hand to the founder, allowing them to focus on business growth while ensuring operations run smoothly behind the scenes.

Mandatory Requirements

• 5+ years of experience as an Executive Assistant, Recruitment Operations Manager, Operations Coordinator, or similar senior support role.
• Previous experience supporting Australian recruitment agencies or professional services businesses is highly preferred.
• Strong understanding of recruitment operations and recruitment workflows.
• Experience using CRM or ATS platforms such as Bullhorn, JobAdder, Atlas, or similar systems.
• Excellent organisational and project management skills with the ability to manage multiple priorities.
• Excellent written and verbal English communication skills.
• Experience preparing client presentations, proposals, reports, and business documentation.
• Confident using AI tools to improve productivity, automate workflows, and enhance operational efficiency.
• High attention to detail with excellent problem‑solving skills.
• Proactive, resourceful, and able to work independently with minimal supervision.

Responsibilities

• Provide high-level executive support to the founder, helping organise priorities, schedules, and business operations.
• Prepare meeting briefs by researching clients and providing relevant background information.
• Review and improve internal business processes to increase efficiency.
• Gradually take ownership of the founder's email inbox and manage communications.
• Assist in creating client presentations, shortlist presentations, proposals, and business documentation.
• Identify and implement AI solutions to improve workflows and operational efficiency.
• Coordinate contractor onboarding and ensure all documentation and compliance requirements are completed.
• Maintain compliance relating to client terms of business and recruitment processes.
• Organise business events, meetings, travel arrangements, accommodation, and logistics.
• Conduct client outreach on behalf of the founder to help generate new business opportunities.
• Optimise CRM usage and support improvements across recruitment systems and processes.
• Prepare and present team KPI reports and operational updates.
• Collaborate with internal stakeholders to ensure smooth day-to-day business operations.

What's on Offer?

• Long‑term remote role supporting a fast‑growing Australian recruitment business.
• Opportunity to work directly alongside the founder and play a key role in business growth.
• Competitive salary with guaranteed annual salary reviews.
• Monthly professional development and industry training.
• Annual top performer awards, including opportunities to travel to Australia.
• Company hardware provided.
• Supportive, collaborative, and high‑performing team culture.
• Wellness Day every month.
• Christmas shutdown leave provided separately from annual leave.
• Genuine long‑term career progression as the business continues to scale.