Remote Scheduling & Admin Coordinator (Aged Care)

Sharesource; Makati; Hybrid; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Remote + Hybrid Flexibility

Open Culture

Supportive Team

Training and growth opportunities

Be part of a BCorp company

Job summary

Sharesource is seeking an Administrative and Scheduling Support Assistant to help keep daily operations running smoothly. You will work with the scheduler to manage workflows, maintain records, and provide general admin support for care professionals and clients.

The role emphasizes attention to detail, multi-tasking, and effective communication within a remote-friendly Philippines-based team. Local residency is required for compliance; flexible hybrid arrangements are offered.

Qualifications

• Experience in Aged Care/NDIS or AU client handling preferred.
• Understanding of SCHADS Award and compliance requirements.
• Strong English communication and MS Excel proficiency.
• Familiarity with rostering software such as Visualcare.

Responsibilities

• Coordinate communication between referral sources, families, care workers, and internal teams.
• Create and maintain care worker schedules based on client needs and staff availability.
• Ensure rosters comply with SCHADS Award, including rest breaks and shifts.
• Monitor schedules, adjust for changes and cancellations, and notify workers of shifts.
• Audit timesheets and logs before payroll processing; maintain CRM and records.
• Support billing, client intake data, and documentation adherence across programs.

Skills

Scheduling/ Rostering

English communication

Attention to detail

Problem solving

Education

Certificate III in Home and Community Care / Aged Care / Disability Care

Tools

Visualcare

Microsoft Excel

CRM systems

Job description

Sharesource is seeking an Administrative and Scheduling Support Assistant to help keep daily operations running smoothly. You will work with the scheduler to manage workflows, maintain records, and provide general admin support for care professionals and clients.

The role emphasizes attention to detail, multi-tasking, and effective communication within a remote-friendly Philippines-based team. Local residency is required for compliance; flexible hybrid arrangements are offered.