Remote Scheduler & Care Coordination Specialist

Twentooconsulting; Cebu City; Remote; PHP 279,000 - 502,000; Full time

Job summary

Twentooconsulting is recruiting a Scheduler / Service Coordinator to coordinate schedules between clients and Care Professionals for a remote, US-aligned operation. The role requires managing cancellations, ensuring full coverage, and maintaining accurate records while working with a fast-paced team.

The ideal candidate has at least 1 year of scheduling experience, excellent English communication, and the ability to handle a high-volume call environment.

Qualifications

• Minimum one year of relevant experience in scheduling or coordination.
• Excellent spoken and written English skills.
• Confident, professional telephone manner.

Responsibilities

• Create, manage and maintain accurate client and Care Professional schedules.
• Match care professionals with clients based on availability and needs.
• Make 60–80 inbound and outbound calls per day.
• Respond to cancellations and schedule changes promptly.

Skills

English proficiency

Telephone manner

High-volume calls

Organization

Communication

Tools

Microsoft Word

Excel

Job description

Twentooconsulting is recruiting a Scheduler / Service Coordinator to coordinate schedules between clients and Care Professionals for a remote, US-aligned operation. The role requires managing cancellations, ensuring full coverage, and maintaining accurate records while working with a fast-paced team.

The ideal candidate has at least 1 year of scheduling experience, excellent English communication, and the ability to handle a high-volume call environment.