Remote Administrative & Transaction Coordinator for Senior Care

SOVA; Philippines; Remote; PHP 335,000 - 558,000; Full time

Benefits offered by this job

Permanent Work from Home

Paid Time Off

Monthly Performance Bonus

Annual Bonus

Health Allowance

Internet Allowance

Job summary

SOVA is seeking an Administrative Assistant & Transaction Coordinator to support a U.S.-based care coordination firm from a remote setup in the Philippines. You will manage intake, move-in coordination, and ongoing family communications, while maintaining records and schedules with discretion.

The role emphasizes warmth, organization, and experience with Microsoft 365 and CRMs. Training is provided, and benefits include PTO, bonuses, health and internet allowances.

Qualifications

• 2+ years of administrative, customer service, or coordination experience.
• Excellent phone presence and communication with families.
• Strong written communication for clear emails and notes.
• Proficiency with Microsoft 365 and a CRM or tracking system.
• Fluent English; Spanish a plus.

Responsibilities

• Coordinate client intake to move-in end to end, including tours, paperwork, and scheduling.
• Serve as daily point of contact with families by phone and email with timely updates.
• Conduct post-move follow-up and log touchpoints and concerns.
• Maintain partner relationships with senior living communities and care providers.
• Support owner with inbox/calendar management, reports, and invoices.

Skills

Administrative experience

Phone communication

Written communication

Microsoft 365

Fluent English

Tools

Microsoft 365

CRM

Job description

SOVA is seeking an Administrative Assistant & Transaction Coordinator to support a U.S.-based care coordination firm from a remote setup in the Philippines. You will manage intake, move-in coordination, and ongoing family communications, while maintaining records and schedules with discretion.

The role emphasizes warmth, organization, and experience with Microsoft 365 and CRMs. Training is provided, and benefits include PTO, bonuses, health and internet allowances.