Remote Home Care Scheduler - Weekend/Night Shifts

SuperStaff Outsourcing; Makati; Teletrabalho; PHP 446 000 - 497 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

HMO with 1 free dependent upon hire

Life Insurance

20 PTO credits annually

VL and SL cash conversion

Annual Merit Increases and Employee \

Resumo da oferta

SuperStaff Outsourcing is seeking a Scheduler / Home Care Staffing Coordinator to fill caregiver shifts with a focus on weekend coverage. You will act as the primary hub among caregivers, care managers, clients, and families, ensuring continuity of care and timely, accurate scheduling in a fast-paced environment.

The role requires strong organizational skills, calm under pressure, and good English communication.

Qualificações

• 3+ years in scheduling, dispatch, workforce coordination, or similar operations role.
• Strong verbal and written English communication skills.
• Ability to manage multiple moving parts in a fast-paced environment.
• Strong judgment and decision-making under pressure.
• Professional communication with clients, family members, and internal teams.
• Comfort with urgent staffing issues and last-minute changes.
• Willingness to work weekends as part of a full-time schedule.

Responsabilidades

• Fill open caregiver shifts based on client needs, caregiver availability, and service requirements.
• Manage same-day call-offs and urgent schedule changes.
• Coordinate with care managers regarding client needs, staffing priorities, and service continuity.
• Communicate with caregivers, clients, seniors, and family members regarding scheduling concerns.
• Use scheduling systems such as WellSky to support caregiver-to-client matching and staffing decisions.
• Maintain accurate schedule records, updates, and handoffs between shifts.
• Escalate urgent staffing issues, call-offs, or service risks to supervisors or designated client contacts.
• Support smooth shift transitions and communicate relevant updates to the next shift.
• Contribute to schedule stability, coverage planning, and service quality.

Conhecimentos

Scheduling experience

English communication

Multitasking

Weekend availability

Formação académica

Bachelor's degree is preferred

Ferramentas

WellSky

Descrição da oferta de emprego

SuperStaff Outsourcing is seeking a Scheduler / Home Care Staffing Coordinator to fill caregiver shifts with a focus on weekend coverage. You will act as the primary hub among caregivers, care managers, clients, and families, ensuring continuity of care and timely, accurate scheduling in a fast-paced environment.

The role requires strong organizational skills, calm under pressure, and good English communication.