Remote Property Management Assistant - Cold-Calling Pro

Teams Squared; Philippines; Remote; PHP 1,844,000 - 2,853,000; Full time

Benefits offered by this job

100% remote work

AUD remuneration package

Access to cutting-edge technology

Regular training and professional dev

Job summary

Teams Squared is seeking a motivated Virtual Property Management Assistant to support a Victorian residential property management team. The role requires confident phone work, strong cold calling experience, and ability to handle outbound calls, tenant and landlord communication, and portfolio administration from a remote setting.

Ideal candidates have remote real estate experience, familiarity with Victorian rental processes, and proficiency with property management software and CRM/VoIP

Qualifications

• Degree in Business, Property, Real Estate, Marketing or Commerce required.
• Proven cold calling or outbound calling experience, mandatory.
• Remote experience in real estate or property management preferred.
• Familiarity with Victorian rental processes desirable.
• Experience with property management software (PropertyMe/PropertyTree/Console Cloud/Ailo) advantageous.
• CRM and VoIP/dialler system experience advantageous.
• Excellent spoken and written English with professional phone manner.
• High attention to detail and strong time management.

Responsibilities

• Make outbound cold calls to landlords and owners to generate new leads and appointments.
• Follow up enquiries and book appointments for property managers.
• Record outcomes and maintain CRM records.
• Respond to tenant, landlord, and tradesperson enquiries by email and phone.
• Coordinate maintenance, obtain quotes, issue work orders and follow up to completion.
• Call tenants in rent arrears and prepare reminders per Victorian requirements.
• Assist with new tenancies, renewals, leases, and reference checks.
• Assist with RTBA bond lodgements, transfers and claims.
• Schedule routine inspections, entry notices, and condition reports.
• Maintain accurate tenancy, owner and property records in PM system.
• Prepare call activity and portfolio reports for property managers.

Skills

Cold calling

English proficiency

Remote work

CRM usage

VoIP/dialer systems

Attention to detail

Independent work

Education

Degree in Business/Property/Real Estate/Marketing/Commerce

Tools

PropertyMe

PropertyTree

Console Cloud

Ailo

CRM

VoIP system

Job description

Teams Squared is seeking a motivated Virtual Property Management Assistant to support a Victorian residential property management team. The role requires confident phone work, strong cold calling experience, and ability to handle outbound calls, tenant and landlord communication, and portfolio administration from a remote setting.

Ideal candidates have remote real estate experience, familiarity with Victorian rental processes, and proficiency with property management software and CRM/VoIP