Remote AU Property Management Virtual Assistant

Re-assist Virtual Assistance Services; Manila; Remote; PHP 695,000 - 1,391,000; Full time

Job summary

Re-assist Virtual Assistance Services is seeking a remote Property Management VA with 3+ years supporting AU/NZ/UK property teams to handle leasing admin and backend operations.

You will process tenancy applications, draft leases, coordinate maintenance, manage arrears, and maintain CRM data hygiene while syncing listings across portals. Strong English communication is essential for stakeholder engagement.

Qualifications

• At least 3 years of experience supporting Australian, NZ or UK property management teams.
• Strong understanding of end-to-end leasing processes and property management lifecycle.
• Excellent written and verbal English communication for professional stakeholder engagement.
• Reliable, secure, and high-speed home office setup for uninterrupted remote work.

Responsibilities

• End to end Leasing & Tenancy Administration from applications to renewals.
• Coordinate operations & maintenance, schedule inspections, and prepare condition reports.
• Manage daily inbox, respond to inquiries, and handle rent arrears notifications.
• Maintain CRM data hygiene and synchronize property listings across portals.

Skills

Property management experience

English communication

Remote work readiness

Tools

PropertyMe

Property Tree

VaultRE

Console Cloud

MRI Palace

REX

Re-Leased

AgentBox

Ailo

Nurturecloud

ActivePipe

PriceFinder

Inspection Express

Inspection Manager

OurProperty

Google Workspace

Slack

Microsoft Teams

Asana

Loom

Job description

Are you a tech-savvy, process-driven real estate professional ready to transition into a fully remote career? We are currently building an exclusive talent network of exceptional Virtual Assistants to support rapidly growing property management operations. If you have hands-on experience in the Australian, NZ or UK property sectors and excel at managing backend workflows, we want you in our pipeline.

As a dedicated Property Management VA, you will serve as the crucial operational backbone for fast-paced teams, ensuring that both residential and commercial portfolios remain compliant and run seamlessly.

Your Core Responsibilities

• End to End Leasing & Tenancy Administration: Seamlessly process incoming tenancy applications, draft comprehensive lease agreements, and proactively manage lease renewals from start to finish.

• Operations & Maintenance Coordination: Act as the central operational hub for maintenance requests, schedule routine property inspections, and compile highly accurate ingoing and outgoing condition reports.

• Communications & Arrears Management: Take charge of daily inbox correspondence, resolve landlord and tenant inquiries with professionalism, and trigger automated rent arrears notifications.

• Database & Portal Synchronization: Maintain impeccable CRM data hygiene and ensure all property listings are perfectly synchronized across active marketing portals.

Systems & Software Expertise

Familiarity with the following platforms is highly advantageous:

• Property Management Systems: PropertyMe, Property Tree, VaultRE, Console Cloud, MRI Palace, REX, Re-Leased, AgentBox, Ailo, Nurturecloud.

• PropTech & Inspections: ActivePipe, PriceFinder, Inspection Express, Inspection Manager, OurProperty.

• Productivity & Collaboration: Google Workspace, Slack, Microsoft Teams, Asana, Loom.

Candidate Requirements

• Experience: A proven track record featuring at least 3 years of experience supporting Australian. NZ or UK residential and/or commercial property management teams.

• Industry Knowledge: A comprehensive, practical understanding of the end-to-end leasing process and the broader property management lifecycle.

• Core Capabilities: Laser-sharp attention to detail coupled with outstanding written and verbal English communication skills for professional stakeholder engagement.

• Workspace Requirements: A reliable, secure, and high-speed home office setup fully equipped to support uninterrupted remote work.