Remote Property & Building Coordinator

Beepo; Angeles; Remote; PHP 300,000 - 420,000; Full time

Benefits offered by this job

HMO

Paid Time Off

Employee Referral Program

Work Life Balance

Job summary

Beepo is seeking an AU Building Coordinator to provide day‑to‑day customer service and admin support for a building and facilities management business. This role is remote with a day shift, supporting residents, owners and clients via Zendesk and other channels.

Ideal candidates have 2+ years in property/facilities customer service, strong communication, and excellent organization. Beepo offers competitive rewards, an employee referral program, and a balanced work life in a global outsourcing

Qualifications

• 2+ years in strata management, property management, facilities or similar customer service role is preferred.
• Strong written and verbal communication.
• Friendly, professional and confident communicator.
• Highly organized and proactive with ownership.
• Able to prioritize urgent vs routine matters.

Responsibilities

• Answering and making phone calls.
• Monitoring and responding to customer emails.
• Managing Zendesk support tickets from residents, owners and clients.
• Triaging maintenance requests and chairs/contractors.
• Preparing and issuing work orders to contractors.
• Contacting contractors to arrange attendance.
• Following up on outstanding jobs, quotations and service reports.
• Updating residents and clients on job progress.
• Escalating urgent/technical matters to the Building Manager.
• Maintaining accurate notes and records in Zendesk.

Skills

Zendesk experience

Customer service

Communication

Remote work

Organization

Tools

Zendesk

Job description

Beepo is seeking an AU Building Coordinator to provide day‑to‑day customer service and admin support for a building and facilities management business. This role is remote with a day shift, supporting residents, owners and clients via Zendesk and other channels.

Ideal candidates have 2+ years in property/facilities customer service, strong communication, and excellent organization. Beepo offers competitive rewards, an employee referral program, and a balanced work life in a global outsourcing