Remote Project Coordinator – SaaS Onboarding

Doxa; Philippines; On-site; PHP 400,000 - 540,000; Full time

Job summary

DOXA is seeking a highly organized Project Coordinator in the Philippines, remote-friendly. You will coordinate onboarding projects, manage administration, and support multiple teams to keep implementations on track.

Responsibilities include maintaining trackers, updating CRM data, preparing customer materials, and scheduling kickoff calls. Ideal candidates have 2–5 years in project coordination, strong communication, and proficiency with Office tools and project platforms.

Qualifications

• Bachelor's degree or technical studies in a related field.
• 2–5 years of project coordination or similar experience.
• SaaS or technology environment experience is a plus.
• Excellent written and verbal communication.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office or Google Workspace.
• Experience with CRM and project management tools is preferred.

Responsibilities

• Create and maintain onboarding projects in project management software.
• Update implementation trackers and customer records.
• Prepare customer documentation and onboarding materials.
• Keep CRM and project systems current.
• Track project status and identify risks or delays.
• Schedule kickoff meetings and recurring implementation calls.
• Send meeting agendas and follow-up notes.
• Monitor onboarding timelines and milestones.
• Ensure customer action items are completed on time.
• Respond to routine customer questions or route to the appropriate team.

Skills

Project coordination

Written and verbal communication

Organization

Time management

Cross-functional collaboration

Problem-solving

Education

Bachelor's degree or technical studies in Business Administration or related field

Tools

Microsoft Office

Google Workspace

Salesforce

HubSpot

Asana

Monday.com

Jira

ClickUp

GuideCX

Smartsheet

Job description

DOXA is seeking a highly organized Project Coordinator in the Philippines, remote-friendly. You will coordinate onboarding projects, manage administration, and support multiple teams to keep implementations on track.

Responsibilities include maintaining trackers, updating CRM data, preparing customer materials, and scheduling kickoff calls. Ideal candidates have 2–5 years in project coordination, strong communication, and proficiency with Office tools and project platforms.